Royal Hawaiian Beachfront Resort

on the Beach at Orchid Rd., Wildwood Crest, New Jersey, 08260, United States
#3 of 45 hotels in Wildwood Crest
Terrible (1.0 out of 5.0) 1 review
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Bait and Switch

Terrible (1.0 of 5.0 stars)
by written on May 31, 2012

Back in February I received a brochure from this hotel offering a Memorial Day package deal...stay 3 nights for $289.95 plus tax. I figured this was a great deal. The brochure stated to send in a deposit for $140.00 along with the dates requested and if the package was availble the hotel would send confirmation. I did all this and received a confirmation receipt dated 2/29/12 via email showing that they received my deposit and confirmed my stay. So..my husband and I head off to Wildwood on 5/25/12. We get to the hotel to check in and are told that the amount due was $244.00. Hummmm, well this seemed odd to me since the deposit was $140.00 so I figured I owed $149.95 plus tax. I looked over the paperwork that the office gave me and it appeared that I was being charged full price for the room. When I asked the gentleman at the desk why...he told me that the rooms for that package were booked along time ago...I said I booked when I received the brochure in February...he told me that they were booked long before that. This to me is called BAIT AND SWITCH!! I was charged full price PLUS and additional $12.00 per night for the "HOLIDAY WEEKEND". I was never informed that when I sent in my deposit that they were booked nor given the choice as to whether or not I wanted a room at full price. I drove 3 hours to stay ..and most places were already full so I had no choice but to stay and pay approximartely $100.00 more than I expected. The rooms was clean...nothing fancy. The hotel was had guests that totally took up all the spaces for the pool so we could not swim..nor could you get near a BBQ since they were compromised all weekend. The element of some of the people there was horrible! Needless to say I will NEVER stay there again. We left a day early just to get the heck out of there.

Nearby Royal Hawaiian Beachfront Resort

Royal Hawaiian Beachfront Resort

We've found that other people looking for this hotel also know it by these names:

  • Royal Hawaiian Beachfront Motel
  • Royal Hawaiian Beachfront Hotel Wildwood Crest

Address: on the Beach at Orchid Rd., Wildwood Crest, New Jersey, 08260, United States

Amenities at Royal Hawaiian Beachfront Resort

  • Swimming Pool
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Pets Allowed
  • Suites

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