Satisfaction Very Good
Value Score No Data
Good For Business
We drove up to this hotel and the neighborhood wasn't the best.
Went to check in upon arrival and the clerk asked for payment. I tried to give her the Hotwire receipt and she wouldn't take it. I explained how the hotwire system works and she didn't believe me. I finally got her to call Hotwire, and she asked Hotwire if I paid them, rather than if they would pay her hotel. Insulting!
When we entered the room, it was obvious that the housekeepers used lots of fragrance to cover up smoke in this non-smoking room.
Later that night, the toilet wouldn't flush. Called the front desk, and they sent someone with a plunger. The employee brought a plunger in the room, and as they walked in the room, water from inside the plunger dripped all over the floor. Quite gross to imagine where the water came from ...
When it was time for bed, we found massive stains on the comforters. Later, we found lots of body hair in the sheets. The beds themselves were very hard and lumpy, and the guests in adjoining rooms were loud and obnoxious. Needless to say, we did not have a good night at this hotel.
In the morning, we went to the breakfast area. The waffle iron was filthy to the point that any waffles cooked on that waffle iron stuck to the iron. The breakfast selection was rather sparse, considering that this hotel advertised that a full hot breakfast was included in the purchase price.
A horrible experience! I will not stay there ever again!
Unique Quality: Old and outdated. Not worth the price!
Directions: Seems to be in a bad neighborhood
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