Alexandria Bay Hotels

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  • arsurber profile photo arsurber
  • Reviews: 1

1 out of 5 starsUser Rating

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Pine Tree Point Resort: Wedding Nightmare

Our stay was an absolutely horrible experience. We contracted the Pine Tree Point to be the destination for our wedding on 6/9/07. We had many out of town guests, and we all stayed ath the resort from Friday through Sunday.

First of all, the decor is extremely outdated. The rooms were musty, smelled horrible. Many of the rooms had TV's from the 80's (my brother in law literally had a black and white TV with a dial knob that went up to channel 13). Many of our guests complained of lack of hot water, toilets that wouldn't flush, and dirty sheets.

Our experience in particular was poor for several additional reasons. The woman who runs/owns the place misrepresented her services. She included setup in the cost of our wedding (we were having the rehearsal dinner at the resort). Unfortunately, almost the entire bridal party (including myself, the groom) were down in the dining area 45 minutes before the wedding putting covers on chairs and setting up tables. We were also promised a honeymoon suite that had a large balcony that overlooked a specific location on the water, a room that was shown to us when we visited the resport the first time. When we went up to our room the night of the wedding, we found that the room was a totally different room than promised (the same style of room that we stayed in the previous night, only with a king sized bed). Worst of all, we found a large cockroach in the bathroom.

When we told the front desk the next day, they seemed relatively indifferent, and promised a call from the owner/manager. She never called. In fact, we followed up with another phone call, were promised a call again, and again...no phone call.

The Thousand Islands are beautiful, and should be hard to mess up as an owner of a "resort" (a loosely used term, I only use it because it is in the accomodations name). They managed to turn a beautiful location into nothing short of a nightmare. The outstanding characteristics of this location can be summed up shortly by saying that we received terrible service, overpriced and undercleaned accomodations. Not only would I discourage someone from staying there, but in my opinion, the Pine Tree Point should be condemned.

  • Opinion of Price: more expensive than average
  • Related to: Spa and Resort, Romantic Travel and Honeymoons
  • Written July 13, 2007

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  • davecallahan profile photo davecallahan
  • Reviews: 2821

4 out of 5 starsUser Rating

3.5 out of 5 starsHelpfulness

Hills Motor Court: River view right at your doorstep....

Cozy little one room cottages (with full bathroom) for $55 in 2004.
You can get one 20 yards from the dock or one yard from the dock (as long as you are not a sleep walker).

We chose a unit that was one level removed from the dock because the dockside ones had a bit more foot traffic by them. The room was large with full bed, kitchenette table and chairs, apartment size refrigerator, TV and radio. These cottages are meant as sleeping quarters for guests who are out and about all day, seeing the sights and taking boat rides.
They have baseboard steam heaters for late fall visitors.

We met the owners (my wife tends to just walk up to people and start talking) and they recently had bought the property (and kept the original name) and were in the process of renovating. They had had jobs in New Jersey and retired early to start this new business.
I recently looked at their website and the place looks even better now than it did then.

Utilitarian and reasonable price, right on the water

  • Opinion of Price: less expensive than average
  • Related to: Road Trip
  • Written February 14, 2007
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2006 picture of the renovated motel

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  • nancy531 profile photo nancy531
  • Reviews: 31

3 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

The Ship Motel: Right in town (if you could call it that)

After staying in 2 1/2 and 3 star hotels all week it was kind of a let down to get to Alex Bay, but that is not the town or the Ship Motel's fault. Since all the motels are priced high, I actually paid over twice as much for this room as I did for a 3 star in Toronto. It was a very small regular motel room with nothing special to speak of. With our two kids in there, it may have seemed extra small to us. However, it was the only motel in Alex Bay that had a website and an email address to try to book a room. The other wierd thing is since its a 'resort' town, they prefer that you book either a weekend or a whole week. Finding a room for a Thursday night sort of took them by surprize. I would say the Ship Motel met our needs and although we don't plan to go back any time soon, I would recommend it.

No pool, but a short walk to everything in town. Coffee and Ice in the office.

  • Opinion of Price: about average
  • Related to: Sailing and Boating, Family Travel
  • Written July 20, 2004
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