Holiday Inn Auburn New York

75 North St, Auburn, NY 13021
(3 star hotel)
#3 of 12 hotels in Auburn
Terrible (1.0 out of 5.0) 1 review
TripAdvisor Traveler Rating
Based on 349 reviews
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Value Score

Poor Value

Costs More than similar hotels

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Manager Amber Gansert is Abusive

Terrible (1.0 of 5.0 stars)
by written on November 28, 2009

I stayed at this Holiday Inn recently, and my experience would have been wonderful if it were not for the hotel manager, Amber Gansert.

Amber Gansert tainted my weekend horribly - not because she refused to acknowledge the daily rate I was promised before I drove all the way from Canada...but because of the demeaning, embarrassing way in which she dealt with me as a customer (and in front of other customers).

I actually had no problem paying the extra amount, but Amber was so sarcastic and hostile with me when I tried to explain that another employee had given me a discount before my arrival, that she caused me a great deal of humiliation at check-in and throughout my stay.

Amber Gansert was abusive, demoralizing..and without a trace of even decency when dealing with the public. Thanks to Amber Gansert, I will never return to that Holiday Inn.

Nearby Holiday Inn Auburn New York

Holiday Inn Auburn New York

We've found that other people looking for this hotel also know it by these names:

  • Auburn Holiday Inn
  • Holiday Inn Auburn - Finger Lakes Region Hotel Auburn

Address: 75 North St, Auburn, NY 13021

Amenities at Holiday Inn Auburn New York

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Free High Speed Internet
  • Suites
  • Bar / Lounge

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