Chanticleer Motor Lodge

473 Hamilton Street, Geneva, NY, 14456

2 Reviews

Americas Best Value Inn
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19%

Satisfaction Terrible
Excellent
1%
1
Very Good
8%
7
Average
10%
9
Poor
12%
11
Terrible
66%
58

N/A

Value Score No Data

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Good For Business
  • Families17
  • Couples21
  • Solo16
  • Business25
  • DON'T GO THERE

    by

    I called to make a reservation.....The girl on the phone kept calling me "hon" even though I was a total stranger. They couldn't send me an e-mail confirmation of the reservation. A few days later, I called to cancel the reservation since my plans had changed and they couldn't even find the reservation that I wanted to cancel, despite the fact that I had a confirmation number! The same girl kept calling me "hon" again and I explained to her that it wasn't professional for her to address a client that way. Then, I asked for an e-mail confirmation of the cancellation, and they couldn't do that either. Imagine, if I had not needed to cancel and had arrived to find that they had no room reserved for me!! The staff (including the Manager who I spoke with) sound very inefficient, very poor English, and I can only imagine the condition of the hotel. My advice is DON'T GO THERE!!

    Unique Quality: Please note that the name has changed and the hotel is now called America's Best Value Inn.

  • DON'T GO THERE

    by

    I called to make a reservation.....The girl on the phone kept calling me "hon" even though I was a total stranger. They couldn't send me an e-mail confirmation of the reservation. A few days later, I called to cancel the reservation since my plans had changed and they couldn't even find the reservation that I wanted to cancel, despite the fact that I had a confirmation number! The same girl kept calling me "hon" again and I explained to her that it wasn't professional for her to address a client that way. Then, I asked for an e-mail confirmation of the cancellation, and they couldn't do that either. Imagine, if I had not needed to cancel and had arrived to find that they had no room reserved for me!! The staff (including the Manager who I spoke with) sound very inefficient, very poor English, and I can only imagine the condition of the hotel. My advice is DON'T GO THERE!!

    Unique Quality: Please note that the name has changed and the hotel is now called America's Best Value Inn.

Comments

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 Chanticleer Motor Lodge

We've found that other people looking for this hotel also know it by these names:

Americas Best Value Inn Geneva
Americas Best Value Hotel Geneva

Address: 473 Hamilton Street, Geneva, NY, 14456