terrible
I am trying to get resolve for all of the people and their families that have had their vacation ruined by comfort suites in Lake George NY. AKA "Stark Enterprises" franchised by the choice hotel group. The choice group franchises hotels such as hilton, quality inn, comfort suites, ect.. in other words, a very large network, one of the largest in the world. The CEO is Stephen Joyce, the chairperson is Ranja Bhana, and Stewart Bainum. I am strongly trying to contact these people to help me out, as well as all of the other people whoh have posted their awful experiences at comfort suites in Lake George NY. I personally have never been talked down to in this way. I have gone through all of the channels like so many others trying to get resolve. I constantly referred to the choice hotels assist line. The only thing they do is tell me that these hotels are independant franchises, and individually owned to contact and work it out through the local hotel.
Yet, when I made my reservation I signed up for a choice priveledges account to earn rewards, and I paid for the hotel online through this site. I entered the cc info online, but, did not check to the box to consent to the storage of my cc information. But, the information was not only illegally stored, but also was shared, and forwarded. Now, choice did not forward me to the local hotels website to input the information, they are trying to say that they are not liable for this security breach. If they don't want to be held liable for this, then they should forward you to the appropriate number, or website to input the information. At the very least they should try to help all of us people with a resolution to the problems that arise out of this practice. They just collect our info, what are their duties as a franchise, is to help all of their patrons, or say it is not our problem, it is yours, so tough luck buddy. I would like to have all problems emailed to me at karamarieoneil@aol.com I have read a lot of stories that match mine, and it sounds like I care a lot more than choice hotels inc. The phone numbers for them I found online are
301-592-5000I am trying to get resolve for all of the people and their families that have had their vacation ruined by comfort suites in Lake George NY. AKA "Stark Enterprises" franchised by the choice hotel group. The choice group franchises hotels such as hilton, quality inn, comfort suites, ect.. in other words, a very large network, one of the largest in the world. The CEO is Stephen Joyce, the chairperson is Ranja Bhana, and Stewart Bainum. I am strongly trying to contact these people to help me out, as well as all of the other people whoh have posted their awful experiences at comfort suites in Lake George NY. I personally have never been talked down to in this way. I have gone through all of the channels like so many others trying to get resolve. I constantly referred to the choice hotels assist line. The only thing they do is tell me that these hotels are independant franchises, and individually owned to contact and work it out through the local hotel.
Yet, when I made my reservation I signed up for a choice priveledges account to earn rewards, and I paid for the hotel online through this site. I entered the cc info online, but, did not check to the box to consent to the storage of my cc information. But, the information was not only illegally stored, but also was shared, and forwarded. Now, choice did not forward me to the local hotels website to input the information, they are trying to say that they are not liable for this security breach. If they don't want to be held liable for this, then they should forward you to the appropriate number, or website to input the information. At the very least they should try to help all of us people with a resolution to the problems that arise out of this practice. They just collect our info, what are their duties as a franchise, is to help all of their patrons, or say it is not our problem, it is yours, so tough luck buddy. I would like to have all problems emailed to me at karamarieoneil@aol.com I have read a lot of stories that match mine, and it sounds like I care a lot more than choice hotels inc. The phone numbers for them I found online are
301-592-5000
and fax line is
301-592-6157
president,CEO, and director Stephen Joyce age 50 866-541-3773
owner= Ranja Bhana
Chairman Steward Bainum age 64
I am not sure but I need to talk to someone who is higher up. Maybe they really do care, but they just haven’t had a chance to hear all of our stories. We will find out, and keep you posted. As you can see I have the names and numbers of the people who can make a difference. I almost had one of the owners of comfort suites in Lake George arrested for theft. He used my credit card without my authorization, and I was assured by my attorney that was definitely illegal. I need to find out first though, who stored the information. Was it comfort Suites, or was it choice hotels. I guess they better find out soon for me. Or, I will have to send a summons, and complaint to both of them. I am not the only person that has had their personal information stolen by these people. We need to ban together to get some resolution. I am losing sleep, and will not be able to sleep until I can be sure that not one more person has a vacation like mine, I work hard, and I only get one vacation a year, only to have it ruined by these people.
I hope we all hear back from choice international soon. Everyone of us should be heard, and should have our concerns addressed. This should have already taken place but, lets hope that we can change this for the future. Many illegal things are taking place at comfort suites in Lake George NY. They are stealing information, stalking their guests, invading privacy with illegal survallience (including in the areas of the pool, and other places you would expect privacy.) (I whole heartedly believe that the manager of this hotel has pictures of children changing their clothes in the pool areas.) They are using these cameras to make a profit with the videos, they stand outside your doors, and try to peep in your room while you are in there. The maids go through your things when you are not there. Maybe all together we can fix this. Let us be heard, I must believe in my heart that the people who run choice do care. They run over 11000 hotels in the U.S alone. They didn’t get to where they are today by not caring about their patrons, or stealing from them. I believe that our stories need to go to the top. That way they can fix what is going wrong in this choice hotel brand Comfort Suites of Lake George NY. A couple of bad apples is all it takes to ruin the bunch.
Unique Quality: The owner works at the front desk
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