Only Great Things To Say!
by TripAdvisor Member taylor0616
We stayed at 70 Park Avenue for 3 nights in May, 2005. Although very small, we have no complaints at all. We had a "King Deluxe" room and found we were on top of each other as it was small. The bed was super comfortable! The sheets are a high thread count of cotton and had a down comforter. But the mattress was also so soft! Our room was spotless and we enjoyed the toiletries, including the lip balm! We also enjoyed the flat screen TV and the DVD player. Our service was excellent and the front desk staff was always friendly and willing to answer any questions we had. The bell staff was also helpful, knew the area and offered help when we needed directions, etc. Would for sure reccommend staying there but if there's more than 2 people, get a bigger room!
Both sides are right
by TripAdvisor Member DaProf
My wife and I had business in Manhatten and I picked the 70 Park Avenue because of its great location and the many positive reviews on Tripadvisor. I did notice the negative reviews, and had some reservations, but went for it. My experience during May 2005 was that both the postive and the negative comments were right. The good news: the staff is very courteous, knowledgeable and helpful. Ask for something and it happens right now. Even the bellman gave us a great recommendation for dinner. The rooms are appointed tastefully, with feather beds, Villeroy and Boch sinks, glass tiled showers and hugh flat-panel TVs with sound systems. The bad news: the rooms are small and noisy. The latter is common in Manhatten because of traffic noise in the concrete canyons. But, at 39th and Park Ave. it is very noisy indeed because of some sort of road excavation that the city has covered with huge metal plates. CLANG every time a bus or truck goes by. Room 1005, our first, was a corner room in which this was unbearable. In addition, that room was so small as to be unmanageable for two. The closet, for example, consisted of an 18 inch wide opening. The bath room was so small that the toilet was flush against a wall heater so that one had to sit sideways on it. Not sure how that would work with the heater on. We requested a room change which was accomplished while we were out. Room 1216, two and one-half floors up (yes), was bigger, had an adequate armoire and a bathroom which, while not spacious, was big enough for use. Although quieter, we still heard the CLANG in the night. I like the Kimpton chain, but as I have said in other Tripadvisor reviews, not all Kimptons are created equal. We won't go back the the 70 Park Avenue. But, after New York, we went the Washington and stayed at the Monaco which was about as good as it gets.
Avoid - Stay In the W Tuscany
by TripAdvisor Member jase215
Checked out after three nights of a planned 5 night stay. Things started to go wrong at check in.
The Kimpton website offers free upgrades subject to availability, but at check in we were told there was no upgrade available. When we queried this we were told we could have one for $40 a night. Eventually we were offered the free upgrade but the room (a so called premier one) was still very small and the bathroom even smaller. Moreover, there was a tiny amount of cupboard space and we had to live out of our suitcase.
While the room was clean and the flat screen TV nice, the common parts of the hotel were very shabby. After one decent nights sleep, City Hall then decided to dig up a water main in the street right outside our room until 3 am! We asked for a change of room the next night but was assured by the hotel staff that the drilling work would be over. That night the work continued until 12am.
Checked out the next day and we were told that for our lack of 2 nights sleep the hotel would not charge an early departure fee. No offer to reduce the room rate was made.
Finally, on checking our bill we found out that we had been charged over $120 for two overseas phone calls, despite having checked the phone rate with the hotel operator before hand, who had wrongly quoted us the local call rate. Given that we had our mobiles on us and could have used them this was particularly annoying.
Moved to the W Tuscany (on the next block) which for the same rate was much much better. Great rooms, good service and far more stylish. If you are staying in mid town avoid the Kimpton and stay in the W Tuscany.
Beautiful Hotel!
by A TripAdvisor Member
Everything about this hotel was amazing! The rooms were beautifully decorated and cozy. There was a flat screen tv! Amazing! The staff were the most polite staff I've ever encountered. I do a lot of traveling and was very pleased. The location is perfect. I am trying to think of a bad thing to say......but, there isn't a thing.
It's ok, no more no less
by A TripAdvisor Member
First; I'm not a demanding customer. This hotel is ok; staff are quite friendly and the location is ok, great TVs in the room but the room cleaning wasn't up to scratch. I wouldn't avoid this hotel in the future but I wouldn't go out of my way to stay there again.
Bad to Great, Depending on Room
by A TripAdvisor Member
Kimpton reservation agent treated us badly when I called to request a double bed and no-smoking, she said that they don't note those requests for people who booked through Priceline. She said we would have to take what was left at check-in time. She would not even make a note of our late arrival and said I would have to hang up and call the hotel directly, that she could not transfer us. All lies...The next agent I spoke to was happy to make all those notes and even transfered the call to the hotel. Our first room had noisy machinary outside the window (noise 24 hr/day), the sound on the TV kept going out, and the air conditioning did not work. When the room temp. went over 85 degrees we finally were moved to another room. They sent a bellman to help but he had a poor attitude. The new room was noise free, comfy, and everything worked. At check-out they asked us how our stay was and when we expressed displeasure over our first room, the snotty reply was that we should be thankful for the upgrade we got to the second room. So...the basic rooms are terrible, the upgraded ones are good but too expensive for what you end up with.
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