| Hotel Rating: |   | | Reviews: 6 | Photos: 1 | | 150 East 34th Street |
 | New York City Affinia Dumont Reviews | 1 - 6 of 6 |  |
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 | Affinia Dumont: DO NOT STAY HERE UNDER ANY CIRCUMSTANCES
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My husband and I had a 5 night trip to New York at the start of March 2009. We paid the trip in full before we left and on our arrival at the hotel, had to hand over our credit card for security. On hecking out, the hotel tried to take $1200 from our card for our stay be we advised that we had already paid, showing them the booking confirmation letter, and they refunded us the money.
It transpires that our travel agent had used a supplier called Welcome USA to book the hotel. Welcome USA got into financial difficulties and didn't pay the hotel. I contacted the travel agent who advised that what should have happened is that the hotel should have contacted them before we arrived and they would have sorted the situation out. However the hotel chose not tell the travel agent, but instead, waited until we had arrived and when we handed over our credit card, made a pre-authorised transaction.
As a precaution, I cancelled our credit card. We contacted the hotel and advised them that we would not be paying them anything. Unfortunately, because they had a pre-authorised transaction, they took the money from us anyway, £784. The travel agent spoke to them and they said that their stance would be that they had told us of this when we arrived which is simply not true. At the end of the day, they have carried out an unauthorised transaction on our credit card and are refusing to refund us. We phoned them and the manager called Guadelupe told us that she had e-mailed us and told us that they would be taking the money, this is a blatant lie.
So, unless you want to be completely conned, do not go near this hotel. We will go back to New York at some point, but will not set foot in the Affinia Dumont Hotel ever again and we hope you won't either. Theme: Hotel
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Trip advisor had tons of great reviews on this, and they turned out to be accurate. Wonderful place - stylish/elegant rooms that you just don't get in chain hotels, great and accomodating staff, super location (34th and Lex) in a great neighborhood (Murray Hill) - and we got it at a great price ($270/night) to boot!
Loved the furnishings, great southeast corner room on 28th floor with views of East River and (with a strain) UN.
For the first time ever, I had prepaid for a trip through Amex. I saved about $35/night, then lost a night when JetBlue cancelled our inbound flight. I called Dumont to inform them I'd be a day late, but didn't even ask about getting refund for first night since I knew the terms of the pre-pay were "no refunds." That said, would you believe they took that night off my bill when I checked out? What? Huh? That NEVER happens, man. And we (me+wife+2 kids) had a great time there and loved the place even before we got that nice little surprise at check out! Theme: HotelPrice: US$180 and up » Currency ConverterComparison: less expensive than averageDirections: Murray Hill, 34th and Lexington
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| Affinia Dumont: Midtown's best hotel
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Stayed at the Affina Dumont for 6 nights. Great location, really, really comfortable beds, nice kitchen, with microwave, dishwasher, refrigerater, stove, coffeemaker, utensils, dishes, and pans. Very clean. Anytime I called the desk for anything it was taken care of right away. I felt comfortable and totally safe there. It is located in the Murray Hill section and away from noisey Times Square. We had a great view of the Chysler Building. There is also the Murray Hill Market on the corner that has a great deli. We would buy omlettes and pancakes to eat in our room for breakfast each morning. Theme: HotelPrice: US$180 and up » Currency ConverterComparison: more expensive than averageDirections: Murray Hill
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