DYLAN HOTEL, New York City, NY - Reviews and Hotel Information

Stayed here for only 1 night in March 2006. Hotel is conveniently located near Grand Central Station and New York Public Library. Actually, its the street the tidal wave comes down in the film The Day After Tomorrow that sends them running for cover into the library.

Hotel entrance is pretty unassuming and would be easy to miss were it not for its gold branding and light boxes. We arrived at 8am from Puerto Rico and although our room was clearly ready, as the days previous occupants had been required to leave some 20 hours earlier, the accommodating receptionist told us we couldnt have a key until 3pm. This was completely unnecessary as we saw a mere two other guests during our whole stay in The Dylan. A minor irritation over, we left our bags for our penultimate day in New York.

When we finally got access to the room (11th floor), it was surprisingly big and well presented. Two large windows, one of which could be almost fully opened, looked out over 41st St. Half of New York Public Library could be seen at the end of the street, although directly opposite, like most hotel rooms in New York, we had a view of just another very tall facade. (Given up thinking well ever accidentally find ourselves in a room overlooking Central Park or Times Square). Room had good storage and TV, and was fairly plush. Bathroom was much smaller in proportion (even smaller than the one at Hotel QT we had stayed in a week earlier), and was pretty plain and basic looking. The hotel occupies the site of the old Chemist Club and they had made a small nod at this connection by providing two chemists measuring beakers to put your toothbrushes in.

At the risk of sounding like The Princess and The Pea, the bed was hard and the pillows cheap. However a fairly quite stretch of Manhattan road outside and reasonable double glazing meant we had a decent nights sleep. Theres a Starbucks on the corner if you fancy a coffee, but not much else nearby. In fact, just like the hotel, we rarely saw anyone even on the pavement outside.

The bar downstairs (Chemists Club) was closed as we left so we never had a chance to use it. Staff had a cold, detached attitude, which could be regarded as normal in the UK, but comes as an unpleasant surprise when youve just spent a week in the US. The only staff members who do show a proactive side are the bellhops, who will quickly snatch your bags, but are less keen to engage in any friendly dialogue. If these guys rely on tips alone then God help them as they probably earned the sum total of my 8 dollars that whole weekend. Receptionists were on the whole quite unhelpful, and the whole place seemed to lack any team spirit or purpose. If a tsunami did come down 41st, I doubt any of them would even notice.

If you just require a good quality spacious room in a convenient location then The Dylan Hotel may be for you, but if you are looking for more (service, facilities, bars, restaurants, theming, value for money etc) from a hotel then go elsewhere.

DYLAN HOTEL, New York City

DYLAN HOTEL

New York City Hotels