135 West 52nd Street, New York City, New York, 10019, United States

More about Flatotel

Suggestions for acccomodations...

by mikem

Suggestions for acccomodations in Manhattan NY:

Southgate Tower near Penn Station 31st & 7th st Apartment style

Excelsior Hotel 45 West 81 st St Upper West Side (walking distance to Museum of Natural History & Central Park) Plain but acceptable

Flatotel (if you have a big group or want LOTS of space... very very pricey) 135 W 52nd St

Mayfair near Times Square 242 W 49st Art Deco type

Wonderful experience

by A TripAdvisor Member

We were a party of three people who spent July 22-25 at the Flatotel. We had booked at a discount hotel site and were forwarned that the suite was "not one of the renovated ones and that the furnishings were dated but clean." The rooms were very large. We had a bedroom, marble bath, sitting room with Murphy bed (along with sofa, chair and dining table), a full kitchen (including dishwasher) and a half bath. Everything was very clean. The air conditioner didn't work too well the first night, but was fixed the next day.
The location was excellent. We were within walking distance of the three theatres we went to and had easy access to the subway for trips to Soho.
Hopefully I can visit NY again soon and will definitely stay at the Flatotel.

nothing to complain with...

by TripAdvisor Member Monpetit

Having a reservation at mayflower by hotelconxions, we have had to change and
have been rebooked at Flatotel.
Location is excellent, lobby surprising.
Check in has been perfect and room(2210) just as you want to have : clean,
with a perfect bed, and great bathroom.
Despite the location(52nd street between 6 and 7 av.) nights have been full of
sleep, because it was so quite...
Definitively an adress to conserve and to recommand.
We've not notice problem with the plumbing and the ENTIRE staff has been pleasant from arrival to departure : no luggages to assume at arrival or departure and always someone to open the dorr...
Perhaps sometimes attitude of patrons reflect their rating of an hotel...
Next april, we'll return here.
Erik and Anny.

Awful experience

by A TripAdvisor Member

I had to write this review to hopefully prevent this experience from happening to anyone else. A group of friends and I planned "girls weekend" this past January, in NYC, which we had done several times in the past. Attempting to try a new hotel, we booked a Flatotel suite through hotels based on the hotel's great-looking website----all deception! From the silver duct tape on the carpet in the lobby, to the "not yet renovated" suite...nothing was close to acceptable. The hallways were dim and bare, similar to a low rent apartment building. The room itself was an outdated 70's style pastel disaster. The "kitchen" had cigarette burn marks on the counters. The sofas were an awful shade of peach leather in the old puffy sofa style and the bathroom just looked dirty. The front desk person was arrogant and refused to upgrade or exchange our room, much less refund our money. Luckily two women in our party were attorneys and after explaining the situation to the Hotels representative, we were credited our hotel fees and we spent a wonderful weekend in a suite at the Millenium Hotel.

good experience

by TripAdvisor Member PaliGirl

As a constant traveller to New York, I was looking forward to staying in a suite style hotel. The unrenovated suite is well suited to the phrase "you get what you pay for." Having reserved the room through Expedia (as well as researching customer reviews), I was made aware that the rooms were a little rough, and they were, but there was a lot of space and a murphy bed to expand the sleeping capacity. The decor was dated, but the space was livable. These rooms would be a relatively (by New York standards) inexpensive and efficient way to travel with a lot of people or a large family, but you pay for the bargain price with a not so great room.

However, because there were only the two of us for the remainder of the trip, we did ask to be moved to a renovated standard room since the suite was no longer necessary. This room was lovely. While we no longer had the view from our original suite, the elevators were not such an issue and the rooms themselves were modern and well decorated. The bed and bedding was unbelievably comfortable. The staff was delightful from the doorman, to the front desk, to the lady in the gift shop. The location was very convenient and the gym on the 46th floor had wonderful views of the city. All in all the Flatotel was a positive experience and I would return.

Excellent value for money

by TripAdvisor Member RaeS

My husband and I stayed at the Flatotel for four nights from 28 December - 1 January 05.

The location is fantastic. Time Square is just around the corner and everything we wanted to see was within walking distance.

The room was very spacious and allowed us to spread out.

My only criticism would have to be that upon check-in the receptionist took a deposit from our creditcard and didn't tell us before swiping the card. We had pre-paid our room and just didn't expect the extra cost, especially when we were at the end of our holiday and wanted to keep as much money as possible for last minute shopping. I suggest you ask if they are going to take a deposit (as I think is was around $150-$200). They are flexible and won't take the deposit if you speak with them.

On the positive side, the room has a fridge and microwave, so if you are like me, you can buy a few things like fresh milk for coffee and heat up any leftovers you might have brought back to the hotel.

I recommend this hotel to anyone going to NY. It was great value for money (just under $1000 including taxes for four nights including NYE). My husband and I will stay there if we ever visit again.


by A TripAdvisor Member

Dear Sirs,
We arrived at the Flatotel on 23th December 2004 to spend Christmass and New Year, expecting good time and good service. We found disaster all the way.
1. Outside, the winter was in full swing, but in the room heating did not work. Four days we asked agai and again at the reception to have it fixed but nothing was done. We spend our holiday shivering at night and with no desire to return to the room at the end of the day-can you imagine.
2. We never had the opportunity to look out the window as the curtain was lowered to the floor and the cord for movig it up or down did not work at all. We had 10 days confined to this unheated and dark room having only artificial light.
3.We did not have our bedding changed even once for all the 10 nights we spend in that hotel, neither was the room cleaned, dusted or hoovered.
On arrival and on departure there was no one to take up the room or to bring down the lugage regardless the staff at the lobby.
Kind regards,
A. Kalutcheva

Nice Change from the Norm!

by TripAdvisor Member airbusa340

Stayed here for 1 night early November 2004. Lovely large modern room on 16th floor. Not much of a view though. Big bathroom but had to ring house keeping for toiletries and lav paper.
Clean, good location. Would stay here again.

Couldn't have asked for more

by TripAdvisor Member bonoist

Stayed there a couple of years back. We had reserved a non-smoking, one bedroom suite. The room was not available, so we were upgraded to a 2bedroom, 2bathroom suite. There was even a murphy bed in the living room.

Both bedrooms were spacious and one even had a walk in closet. One bathroom had a full-size jacuzzi tub and the other bathroom was a full bath as well.

The full kitchen stocked with all applicances and utensils was great. We saved quite a bit of money by stocking the refrigerator (full size!).

Great service from all the staff.

Couldn't have asked for a better experience.

I Wish I could have stayed longer

by TripAdvisor Member LAPhil13

The reviews here have painted a hotel that is Jekyll & Hyde – either great or awful. I was apprehensive about staying even one night here, but did on a recent business trip. I got the Dr. Jekyll side – gorgeous, stylish room with beautiful amenities, including a bathroom separated into two rooms – one with toilet & sink, the other w/shower & sink (how civilized!). Excellent front desk service upon check-in. Even the reportedly slow elevators were not a problem for me. Sorry I didn’t get to stay longer to enjoy the experience more.


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Forum Posts

Midtown Hotels

by AmericanH

We will be in NY early next month. Wanted to get some feedback on hotels. We are looking at The Flatotel and The Majestic. We found some negative comments and was wondering if it was an isolated event. Any experience with these hotels? Your feedback would be appreciated. Also looking for suggestions for hotels in the midtown area. AH

Re: Midtown Hotels

by AmericanH

Any Help! Please!


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