More about Four Points by Sheraton Midtown - Times Square
A very good find in all aspects - highly recommended
by TripAdvisor Member flyingdutchman06
First of all: I really liked the hotel. My room was new and quite spacious (especially considering you're in New York City). The bed is the Sheraton Sweet Sleeper Bed, so basically you feel like you're sleeping on clouds. The hotel also features a restaurant, but didn't try it. Hotel offers free high-speed internet in the rooms, and has a small but efficient fitness room.
Then the location: I had no problem with it. It's on West 40th St between 8th and 9th Avenue (tell the cab driver this, since the hotel is so new he might not know it. Hotel is on the right hand side if you come down 40th Street). Seriously, you're in New York City, you're bound to see stuff you don't see in your home town. I don't agree with other reviewers that it was seedy or uncomfortable. They make it sound as if you're descending into hell, which really isn't the case. I returned to my hotel after midnight and did not feel uncomfortable at all, since the area is well-lit. The hotel is right next to a Fairfield Inn by Marriott, and Times Square is a 10 minute walk. Bus Terminal is right around the corner, as is a Duane Reed drugstore, and the subway is very close as well. Taxi's aren't difficult to find on 8th Avenue, and it only took me 30 minutes to get to JFK by cab (45 dollars flat fee + 5 dollars toll).
In all, I can really recommend it.
Needs more time to get into shape
by TripAdvisor Member Manda223
VERy sketchy area, even in broad daylight!
For value, ($115 intro rate was on-line, and heard about it on the elevator,)spent more on cabs, and had to walk to front of Port Authority to grab one, none came down narrow street. Nice beds and clean since brand new. Housekeeping inconsistent. No security, no doorman, front desk staff confused and unhelpful. different # soaps, towels, coffee cups in room each day. 3 elevators service entire 33 floors, with 8 rooms on each. Took 15 minutes 1 day to get down. I suggest walk if on lower floors. Bill upon checkout was only plus. Felt unsafe going to basement to get ice.
Nice hotel...but was not told of its exact location
by TripAdvisor Member rphgirlWV
When I booked 2 rooms for my husband and myself and 3 boys I was told by an SPG reward operator several things. First and most important, the hotel was located in Times Square, (across from the Westin). It is not! The area may be considered Times Square, but there is not much pedestrian traffic and what there is not reassuring. The hotel is actually beside the NYC bus terminal. The back of this building is the front view of the hotel. We had to walk our 3 boys down this dark street that looked like an alley with bars, homeless, and adult DVD stores. I did not FEEL SAFE walking on this street! Also the hotel has no connecting rooms, and only 2 double beds per floor. My husband and I split up so an adult was in each room with our kids.The beds were nice, and price was great... but I feel I was greatly misled by starwood. We definately got what we paid for. This is not a place I would EVER bring my kids back too. If you have kids please learn from our mistake and stay elsewhere--
Will be back; Clean, affordable & great location!
by TripAdvisor Member shawbee99
I stayed here for one night during a very warm week in July. The aircon shuts down if you are out of the room for a while (motion sensors) but since they are brand new it cools the room down very quickly. The shower and bathroom were spotless and laid out nicely. The complimentary internet and bottled water are nice amenities; they also had an ipod docking radio which had decent sound. My king bed room on the 30th floor had a nice view of the Empire State building and city in general. It was very quiet and well decorated. Elevators were slow during peak use times, but never more than a 5 minute wait for me. The only ice / vending machines are in the basement which is slightly inconvenient. There was also a fitness center down there but I did not try it, nor did I try room service or the lobby lounge.
I arrived at 12:30 and as others have stated no rooms were available and the small lobby was full of bags, which looked a little shabby. Had lunch on 9th Ave and then came back around 1:30 and was given my room, which was nice since check in is technically at 3.
As for the area, it is fine- not Park Avenue, but certainly not dangerous in any way. It is close to multiple subway lines and cabs are plentiful. The airport express bus departs from the north side of PA bus terminal on 42nd, a cheap way to get to nyc airports.
All in all it was a clean, affordable hotel in a great location for a quick visit to New York, no major complaints at all.
Nice Stay
by TripAdvisor Member copgeek
We stayed at the Four Points for 3 nights in mid-July. I saw some less than favorable reviews for the location, and I was a little concerned. This is about 2 blocks from times square, but not a "bad" area. I didn't feel unsafe at any time walking to or from the hotel.
The rooms were nice and new. They were a little on the small side, but we got a deal on the rate, so I wouldn't complain. Overall, we had a great stay. Never waited more than a couple of minutes for an elevator and all of the staff were very nice and helpful.
Definitely convienant location, since you're only about a block from the subway and the bus terminal.
Good value, clean hotel
by TripAdvisor Member cjiduk
Hotel is good value with travelzoo promotion. Was very clean. Bar was not open at beginning of July. Location is not as bad as reviews suggest. Very close to subway and Times Square.
Good Value, Great Location
by TripAdvisor Member lmsatfr
Four Points Sherton Hotels are usually a decent quality, and good value. Thie was a brand new hotel, so new it wasn't on the Super Shuttle Hotel List. So if you go soon, make sure that you tell the company it is a new Four Points Hotel and the exact address so they don't get it mixed up with the other Four Points hotels in New York. We got a great rate on the room because of the Grand Opening special promotion. Only paid $125 plus tax per night. It couldn't be missed. But as people said, the room is small, I think it is only 200 sq feet. Get 2 queen beds in there and you don't have a lot of room to move. But if you are only sleeping there, it is adequate. Our only complaint about the size is that when I was sitting at the desk there was no room for a person to pass between the bed and the back o fthe chair. Oh, small closet too, but adequate number of shelves and drawers for other storage.
The location is great as far as proximity to Times Square. The subway entrance is a half block walk. Times square is at your feet. But you do pass a couple of Adult Book Stores and the Probation Office. There is always a police officer at the corner (usualy day and night) But I noticed quite a few police officers all over times Square on this visit to NYC.
I would definitely recommend this hotel, but if you have to pay more than $200 per night, check out some of the other in the area to compare. I think the Hilton Garden Inn rooms are bigger for the same price.
GREAT HOTEL IF PRICE IS RIGHT
by TripAdvisor Member BIGPHUN
Although the hotel is on the south side of the Port Authority Bus Terminal,the street is safe and hassle free. Taxis frequent this cut through street, so it is not a problem getting one quickly.Small, clean new hotel with easy access in and out.Polite, friendly, courteous staff who are all willing to help. Rooms are average size for a NYC hotel, but being that the hotel is brand new, made it more comfortable. Would recommend this hotel for singles or couples. Any price under $150 makes this hotel a bargain.
Unlike others, no complaints!
by TripAdvisor Member citygirl733
After reading the reviews for this hotel, I was skeptical but that was completely unwarranted. To those who have complained about the hotel's location, grow some thicker skin. The hotel is not in the greatest area but is by no means dangerous. Yes, there were a couple of homeless people in the vicinity of the hotel but they did not approach myself or my friends nor did they attempt to talk to us. The area surrounding the hotel has some great little restaurants and bakeries, a previous reviewer said to avoid 9th ave. but I completely disagree, there are so many great spots there!
As for the hotel, it was very clean! Rooms were a good size for Manhattan and the bathroom was spotless. We were on a high floor so we had a nice view of the skyline. The staff was courteous at all times and a nice perk not mentioned is the fact that the hotel offers discounted parking ($24 per 25 hours) at a lot just up the block, all you have to do is have someone at the front desk validate your parking ticket. The wifi worked well throughout our stay and the complimentary water was a nice touch. All in all, great hotel in a great location close to Times Square but not directly in the hussle and bustle. Definitely worth the grand opening special of $115/night.
Decent, but not anxious to return
by TripAdvisor Member DebOChicago_IL
This brand-new hotel is located close to 9th Avenue, with the Port Authority bus station across the street, and a number of adult shops just up the block. There is ongoing construction on the corner, which makes for noise whenever you leave the hotel (plus, you have to negotiate all the scaffolding). It is not a pretty block.
However, the proximity to the Hell's Kitchen neighborhood is actually wonderful. Many great restaurants on 9th and 10th Avenues, and you can walk to the Hudson (where you can rent bicycles, walk along the riverfront, or visit the Intrepid battleship museum) in just a few minutes.
The hotel itself is nice enough. Rooms are clean and comfortable. Staff, though, aren't of the "go the extra mile" breed. To be fair, the lobby is tiny, and it must be tough to manage guests in such a small space.
In conclusion, it is a decent place to stay. We got a promotional rate and used points for a four-night stay, so we got a very good value. But if we weren't using points, I imagine we'd use Priceline to stay somewhere better.
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