Excellent Hotel
by A TripAdvisor Member
We stayed at the Jolly Hotel Madison Towers over Thanksgiving weekend and had a wonderful time. After reading some negative comments about the hotel, on the internet, from previous guests, I was a little worried that the hotel would not be of a good standard. However, immediately on entering the foyer I was very pleasantly surprised and we were delighted with how comfortable our room was. We had everything we needed as standard even little things like a hairdryer and an iron (which are not available in standard rooms in the UK). We also had internet access (for a small charge). The hotel was in a good, central location and the staff were exceptionally helpful and very courteous. We would most definitely choose the Jolly Hotel again.
Wonderful Hotel
by A TripAdvisor Member
I have nothing but good things to say about the Hotel. The staff was very friendly and not above giving good service. The rooms were immaculately clean. The linens were even more comfortable than my own. They were very accomodating of personal requests. While the room I stayed in was slightly smaller than average (expected in NY) they more than make up for it with impeccable interior design.
Rude Staff/False advertising
by A TripAdvisor Member
Booked room on quikbook for $250 (2nd weekend of December). Manager wanted extra $50 on arrival stating that there's a max of 3 people per room (brought my wife & 2 kids, we booked for 4 people). Refused to call quikbook to straighten out. Manager indifferent & rude. Was awakened by hotel security & night manager at 12:45AM asking if someone was smoking "an illegal substance". We're a family of 4 in bed at 11am but even if we did smoke pot I don't believe the hotel should wake up all the guests on the floor because they smell it. Parting shot, the doorman told me valet parking would be $40 & they charged $54. Manager stated it was the garage's fault & he could do nothing(remember, this was VALET parking contracted by the hotel). They did call me 4 days later stating they'd credit me the $14 (after arguing with me for 20 minutes at checkout).
NOT such a "JOLLY" experience. DON"T STAY THERE
Missing Baggage!
by A TripAdvisor Member
Arrived at the hotel between Christmas and New Year, not staying for New Years Eve. Rooms small but clean and comfortable pillows could have done to be larger. Staff friendly and pleasant at all times and did their best to trace missing baggage which did arrive at 4.20am on the day we were checking out! Very well decorated for Christmas, the tree looked stunning and we would stay there again without a doubt.
A disappointing stay
by A TripAdvisor Member
This hotel was a huge disappointment. Shabby rooms, no excercise facilities (though they were advertised), heating system old and not working. I got woken up at 4am by a false fire alarm, which didn't help. Staff wasn't very helpful either -- if I had been Italian, I might have gotten better service. I would recommend you avoid this place.
Not the best
by TripAdvisor Member kevnick80
I had read mixed reports about this hotel, but thought i would give it a go.
The room was nice, and loved the marble bathrooms (we stayed in the deluxe room which was more modern), and fairly good size.
Doormen are absolutely useless. We took down the bags when we were leaving, and we had a LOT of bags, and not one of the doormen offered to carry them and no one opened the door so we had to do it ourselves. Talk about bad service.
I also asked for them to select a nice room (such as a large room with a good view) since it was my partners birthday, and only upon cxhecking out did i look on the fire escape plan to find that the guy, who didnt seem to care less, had given us the smallest room with the --- view.
every night, the radiator kept banging in the bathroom, and it sounded like someone was hitting the radiator with a hammer. Every night. Then another night, a funny sounding alarm went off four about 2 hours.
Would not be stying here again. my partner and i ended up moving to Trump International, and my only regret is that we did not stay there in the first place. Absolute splendour! Read my review on that.
Fantastic Hotel !!!!!!!!!
by A TripAdvisor Member
I have read other reviews on this hotel and to be honest I was rather worried about my choice of hotel. But I dont understand what people were moaning about ! The Hotel was fantastic !!! we were warmly greated by the reception staff and the bellboys , The room was large and cozy , and i had an excellent view of the empire state building from my room window , ( I can see where people complain about the the size of rooms as i did see inside a room which was very small when the maid was cleaning ). The Hotel is situated in Central Manhatten excellent for anyone wanting to see the Sights/Shop it right on the doorstep.Great Hotel would deffinetly stay again !
Forum Posts
Motorsport
by beni1
Hi
I've already asked this question before I think. I'm a big fan of Formula One and will be in New York when one of the races is on which will be the 03rd July 2005. Just wondering does anyone know where I could watch it. My Hotel is the Jolly Madison and i don't think they will have it in my room.
cheers
Lauren x x
3 WEEKS TO GO
RE: Motorsport
by devil66
Would think that ESPN Sportszone would have everything.
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