La Quinta Manhattan, New York City, NY - Reviews and Hotel Information

Whatever you do, do not stay at this place called La Quinta Inn on 17 West 32nd St. It is only less than five minutes walk to the Empire State Building and you can pretty much walk to most attractions or hop on a bus but, and it's a big but!! I had an unpleasant experience in that hotel. My sister and myself stayed there from the 28th december 2006 to the 1st January 2007, and I booked for a room with 2 queen sized bed which they quaranteed was available ,but when we got there, we were given a pokey little room with one queen bed,there was about a meter from the door to the bed, the same from the foot of the bed to the wall, so there was hardly any place to put our suitcases,the window open onto a wall, there was not even a kettle in the room, when I complained I was told that there are no other room, which understandably, it was the busiest time of the year. So put up with it was all I could do! But to make matters worse, I lost my gold bangle, and I was 100% sure it got lost in the hotel, I was stupid to put it on my bedside table one night before going to sleep ang forgetting all about it the following morning. My sister and I went all our belongings in seach of it,the same thing with the pokey little room, and in doing so came accross a dirty pair of panties that belonged to neither one of us wedged between the mattress and the bedhead!!! to our horror!!! When I reported all of these to the front desk, to the big tall dark man wearing a turban, I was made to feel that I was making it all up,he was very condescending,to the point of being rude, and no action was done on their part. When it was finally time for us to leave, the front desk refused to book us a shuttle to the airport,saying that the concierge has left for the day, thankfully there was this kindhearted lady who privately run the little gift/souvenier shop in the hotel lobby and she did the booking for me. When I got my bill the morning we were checking out, there was the basic room charge and a whole heap of other charges such as sales tax, city tax,occupancy tax, and this thing called Javits convention fee when I asked what they were, I was once again treated like I was so stupid for asking, it was a waste of time. So, that was my experience in that hotel,my overall New York experience was great! I will go back again but not in that hotel or any hotel associated with them.

La Quinta Manhattan, New York City

La Quinta Manhattan

New York City Hotels