Marrakech Hotel

Marrakech Hotel on Broadway

Hotel Class: 3 out of 5 stars3 Stars - 6 Reviews and 433 Opinions

2688 Broadway, (formerly Malibu Hotel Broadway), New York City, New York, 10025, United States

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56%

of people enjoy staying here

2.5 our of 5 stars 439 Opinions

Excellent
 
36
Very Good
 
106
Average
 
107
Poor
 
64
Terrible
 
125

Our Members Say

  • jtc281 profile photo
  • Reviews: 1

1 out of 5 starsUser Rating

Not worth it. Spend the extra $50 for a good place

The website paints a beautiful hotel that we were thrilled to visit. Apparently, great lighting and good photographer can do wonders. WARNING - there are no elevators in this multi-floor hotel. Three story walk straight up to the lobby (small). Thank goodness nobody in my party had any kind of disability. The rooms are small, a cloth covered metal shelf for a closet is just ok for your belongings. Don't expect a fridge, safe or even more than one roll of toilet paper at a time. The European linens line is such a joke. They are scratchy, lumpy and the mattress is unbearable. I am still sore from sleeping in it. The hallways are very narrow and not lit very well. The building is like a huge maze and it is easy to get lost. The business center is two computers that you stuff dollar bills in and a printer on a chair. Don't even think about privacy. Ha! Spend the extra $50 a night and get a good hotel.

Unique Quality: No stairs, no closets.

  • Opinion of Price: least expensive
  • Related to: Disabilities, Business Travel, Budget Travel
  • Written October 23, 2011

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  • chadjelek profile photo
  • Reviews: 1

1 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

Don't pay for BED BUGS!

I booked my hotel blindly on Travelocity's "Top Secret Hotel Deals". Great location, three stars, for a great rate, seemed like a steal at the time. But now, not only do I have to deal with bed bugs for 3-6 weeks, but I have to pay for the privilege! I stayed at the Marrakech Hotel. This hotel absolutely has bed bugs. They are not taking their bug problem seriously. Therefore if you stay at this hotel, you will be bitten by bed bugs, you will have to deal with this disgusting problem for a month, and your subsequent pleas will fall on deaf ears.

My reports to management weren't taken seriously and they tried to pawn my bite marks off on other city attractions (that I didn't got to). I am positive that I was attacked by bed bugs at this hotel. I was only in town for a few days on business and the only time I held still long enough for the bugs to get me was when I was sleeping. I know they are bed bug bites because they were verified by my doctor. When I contacted the hotel to report this problem, I was told that they were unaware of any bed bug problem, however the internet reviews I've read since then would prove otherwise. Also, refuting the possibility of them not knowing was when the manager Keith told me that they would do "what they normally do" in these situations and call in an exterminator to see what they could find. (Notice they have a normal way to handle problems that they don't know they have.) Keith said that he would call me back the following day... that was a week ago.

  • Opinion of Price: less expensive than average

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  • travelfrosch profile photo
  • Reviews: 834

4.5 out of 5 starsHelpfulness

WARNING: Illegal Hotel!

UPDATE: I've just received information that this hotel is illegal. Do not stay here!

The Hotel Marrakech is conveniently located near the subway in an interesting neighborhood just a few blocks from Central Park West. Reception is impressive, with sophisticated all-black clad doormen, Middle-East-style jazz music playing in reception, and professional, friendly staff. I was staying in a "Superior" room, which was in an isolated section toward the back of the hotel. The hallways and rooms were quite dark, and my room had a "view" of the building about 20 feet across the alley. On the positive side, it was away from Broadway and therefore relatively quiet.

The room itself was fairly spacious (by Manhattan standards). While the room's cleanliness wasn't exactly up to Swiss standards (hint: do NOT put your change of clothes on the bathroom windowsill!), it was comfortable and secure. The hotel offers a bar and internet access among its amenities. While the hotel does not provide breakfast, there are several restaurants within 3 blocks that offer all sorts of breakfast and coffee options (to include a Starbucks next door).

  • Opinion of Price: less expensive than average
  • Related to: Historical Travel, Food and Dining, Trains
Marrakech Hotel

Marrakech Hotel

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  • SisterMoon profile photo
  • Reviews: 2

4 out of 5 starsUser Rating

Great stay at a great price

My friend and I thought this was a great hotel for a great price, especially for New York City. The staff was helpful and friendly, especially the guy who ran the breakfast bar. He could rattle off a dozen restaurant suggestions within a few blocks, and his suggestion to get to the Empire State Building early was excellent. Just after we got there, a line started forming, so he saved us a lot of time.

The room and bathroom were small, but we were only in there to sleep and shower, so who cares? The beds were the most comfortable hotel beds I've slept on, ditto for the pillows. Not once did I wake up with a stiff back or neck. The room and bathroom were clean, and our beds were made and towels restocked every day. We had a nice wardrobe to store our clothes in, plus a luggage rack. Only complaint there is more hangers would have been nice.

The location also couldn't have been better. For one thing, the route for the M60 bus from LaGuardia stops just three blocks from the Marrakech. Can't beat a $2 ride into the city! Also, the 103rd Street subway stop is just across the street, and we found tons of great restaurants nearby.

The only downside was the dark hallways and many staircases, so I definitely wouldn't recommend this to travelers with disabilities (or at least with disabilities that affect their walking/climbing), and it might be difficult for the elderly as well. Heck, it was difficult for me! But I'm not complaining; I'd highly recommend the Marrakech.

  • Opinion of Price: less expensive than average

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  • shohman profile photo
  • Reviews: 660

4 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

Funky Morrocan theme

Thanks to Hexepatty, I got an incredible deal on this hotel. Located on the upper west side right at the 103 street subway stop. The lobby of this hotel is very funky, lots of ceramic tiles and Morrocan fixtures. The staff was very nice and helpful, although they did walk into our room once without knocking and also forgot to leave soap when they cleaned. Still, If I could afford regular the price I would stay here all the time.

Unique Quality: very funky lobby. Rooms are basic, but in good condition.

  • Opinion of Price: about average
Marrakech Hotel

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  • tigerjapan profile photo
  • Reviews: 538

3 out of 5 starsUser Rating

3.5 out of 5 starsHelpfulness

Nothing "Malibu" About This Place

Not all rooms have private bath or AC.
Rooms are simple and small. The beds are a little saggy, but mostly the rooms are comfy, if not luxurious. Each has a TV, bathroom, mirrors, phone, and a desk. Hallways twist and turn like crazy. Don't get too drunk or you might never find it and have to sleep in the hall. No views to speak of, but the staff were friendly enough. Not really a hotel as much as an expensive backpackers, but with private rooms... maybe that's going a bit far... for a budget hotel in NY it is quite good. The staff are friendly and offer more services than other budget hotels - In-room food, transportation to airport etc.
The hotel is on a very busy block of Broadway. Carribbean-flavored neighborhood.

Unique Quality: Wonderful Mexican restaurant just downstairs. Some great lunch spots and Tom's Restaurant in walking distance.

  • Opinion of Price: less expensive than average
Marrakech Hotel Photo: From Across The Street

Marrakech Hotel Photo: From Across The Street


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More about Marrakech Hotel

Center>WHERE TO FIND...

by pjallittle







Center>WHERE TO FIND IT



The Malibu is on Broadway at 103rd Street on New York's Upper West Side.


The 1/9 subway train, which stops directly outside the hotel, offers a convenient eight-minute ride to the theater district, midtown business district, Times Square and Fifth Avenue shopping.


Columbia University and a large number of specialty bookshops are located a few blocks to the north. Also nearby is Grant's Tomb and the largest Gothic Cathedral in the Western Hemisphere, the magnificent Cathedral of St. John the Divine.


A cross-town bus provides easy transportation to the Metropolitan Museum of Art, the Cooper-Hewitt National Design Museum, the Museum of the City of New York and the Jewish Museum.


Over 50 fine, moderately-priced neighborhood restaurants are within a five-block radius of the hotel.



Malibu Hotel

2688 Broadway
New York, NY 10025
Tel: 212-222-2954 or 800-647-2227
Fax: 212-678-6842

E-Mail: rooms@malibuhotelnyc.com

Awful!!!!!!!!!!!

by A TripAdvisor Member

The only word to describe this hotel is AWFUL!!! The room we stayed in was stark, noisy, smelly, sticky carpets, skanky covers- hardly like the nice picture on the website with the nice duvets and cream walls! We stayed here 3 nights - 3 nights of hell!! On the first night I asked for spare blankets as there was no heating in the rooms (November!!)To my horror I found dirty toe nails in the blankets! After the first night I began to feel rather itchy and to my horror realised I had a lot of bites all over my body. Yes-bed bugs!! (i don't think I was the only person with these either!) We were moved to one of their best rooms (which did have duvets) but also cockroaches in the bathroom. The area was not nice and the whole place felt like a brothel. Please please do not stay it. It really should be shut down!!!

ahhhhhhhhhh!

by TripAdvisor Member ladyluk

This place is dreadful don't go, really don't. It was a last minute thing that somebody booked and I cannot stress how bad it is. I often look at these reveiws and think God people are so fussy, well I'm not but if u want to feel unsafe and dodgy stay here. We arrived (4 of us) I didn't even go look at the room but my boyfriend did(quickly), we had already decided we had to get outta there! There was a junkie looking for toilet paper and I used their computer nervously watching my back and also looking for somewhere else to stay. The staff were behind bullet-proof glass ans I was embarrassed to walk into this place, or should I say buzz into. We ended up walking the streets looking for a place to stay. The people were rude and the area was dirty, poor and very undesirable. Don't go in other words!NO MATTER WHAT BUDGET U ARE ON!

Clean rooms, bad building, fair location.

by A TripAdvisor Member

I booked to the 'Aspen Hotel' online. Although the sign outside shows 'Malibu Hotel' the visitors’ cards on the reception were of 'Aspen Hotel'.

The reception is quite poor and smells like laundry room.
The service was kind though.
Please consider that no elevator exists. Even the reception required steps climbing. Consider this when having heavy suitcase (you might be on the 5th floor...).
The stuff offers me to store my baggage in a room near the reception for free. Take into consideration that you can use that service after checking out for 2$ per suitcase.
All the rooms are crowded and the all place suffers from under ventilation. Nevertheless the room was very clean and included clean towels and hot water in the shower.
One major disadvantage:
In my room the toilet was flooded after one use (probably because the old pipe system). I asked them once to fix it but they didn't. I stayed only for one day so I did not nagged them about it.

One major advantage:
Directly above the subway. Easy access to Central Park and downtown Manhattan via subway.

For summary- Clean rooms, bad building, fair location.

aspen or malibu ?

by A TripAdvisor Member

Not quite sure what the name of the hotel was ,when we arrived we were looking for the hotel aspen and found the malibu ??. So why have they got two differant names ,maybe because when you look up the aspen hotel on the net you cant find out much information.All i can say about the malibu is that the first impression was "What the hell have i done !!". But after the first night it was not that bad The room was clean but very basic and the stairs /reception is terrible. If your staying in new york just for a couple of days you wont be in the hotel much anyway.

Forum Posts

Marrakech hotel

by nicecharacter

Dear all,

can anybody tell me about Marrakech hotel in NY? Is it a safe place? I've been looking at a map and found it's possibly quite close to Harlem. I've never been to NYC and just going to, so, trying to find out some info. Thanks in advance

RE: Marrakech hotel

by zuriga

I would say that location (about 100th & Broadway) is not the most appealing of neighborhoods, but it's not that bad either. Just a few blocks down towards 96th, and it changes a bit. The hotel does not get very good reviews, for the most part, on Travel Advisor so I hope you've read those. www.traveladvisor.com. Apparently, a lot of renovation has been done to the building and it's better than before. There are probably better choices but this is not really too bad if the price is right.

RE: Marrakech hotel

by 10028

I haven't read the reviews, but the neighborhood is fine and convenient to public transit. Also read the reviews and compare prices on the nearby Newton Hotel (or is it Hotel Newton?) that is well regarded. The best site for reviews is tripadvisor.com.

RE: RE: Marrakech hotel

by zuriga

10028... I should never answer questions at 6 a.m. I have no idea why I typed traveladvisor.com. I know it's tripadvisor like I know my own name. :-)

RE: RE: Marrakech hotel

by nicecharacter

Thank you all. Yes, I've made the decision in a hurry, so, I've changed Marrakech for Pennsylvania.

VietExplorer and Holiday to Vietnam

by ledao

Please visit www.vietexplorer.com

RE: RE: Marrakech hotel

by 10028

You're kidding, right? Seriously, you need to read the hotel reviews on tripadvisor.com.

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tigerjapan profile photo

 Wonderful Mexican restaurant just downstairs. Some great lunch spots and Tom's Restaurant in walking distance. 

7512 members live in New York City

 

Questions and Answers

A16 profile photo

Q: JFK to Morningside Heights "I am arriving at JFK on July 1st (a sunday) around 11 am. Since I'll be alone and with a fair amount of luggage, I was thinking..."

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A: "That's the price I paid on my last trip to NYC. Sunday's are usually lighter, but you never can count on a quick trip from JFK to down town."

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 Marrakech Hotel

We've found that other people looking for this hotel also know it by these names:

Hotel Marrakech New York
Marrakech Hotel New York City
Marrakech New York City

Address: 2688 Broadway, (formerly Malibu Hotel Broadway), New York City, New York, 10025, United States

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