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Morningside Inn, New York City
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Morningside Inn

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Reviews: 6Photos: 0
235 West 107th Street
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New York City Morningside Inn Reviews 1 - 6 of 6  
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Morningside Inn: The worst hotel ever seen    Check Rates
  • Satisfaction:
  • By fay7 on November 2, 2007
    • The worst hotel I've ever seen:
    shabby, the staff is totally unreliable and incompetent !!!
    Even though our room (with private bath) was confirmed by the owner himself, we were given another room (with shared bath) for the night. The next day we were supposed to move to our booked room and stored our luggage in the storage room. When we returned the same evening, they just stared at us and said: "We didn't think you'd come back so we gave your room to somebody else". And all this time our bags were in the storage room and they knew it !!!
    That's no way to treat anybody, especially not with a small child !

  • Theme: Hostel
  • Price: US$40-80    » Currency Converter
  • Comparison: less expensive than average
  • Directions: Located in South Harlem on the Upper West Side, close to subway
    • Not Helpful 1 2 3 4 5 Very Helpful
    Morningside Inn: Spend a bit more and go elsewhere!    Check Rates
  • Satisfaction:
  • By Deaks760 on July 18, 2006
    • Should you be contemplating a choice between the Morningside Inn or a neaby park bench, go for the latter. The place really is that bad. The service is ill-mannered and surly; the rooms very spartan, although clean. I stayed for five nights a while ago and - despite my printed accomodation voucher which I'd presented upon check-in stating six nights - returned on the fourth day of my stay to find the majority of my stuff in a box behind the front desk. The receptionist curtly explained that I should have checked out that day. Upon his examination of the voucher, and realising his mistake, he apologised and left me to return my stuff to the room.

    The hotel isn't really in the best area public-transport wise, but could be worse - two different subway lines are within ten minutes' walk. The room, whilst clean, had a studenty kind of feel (complete with desk, bed and not much else) and the shared bathroom was clean. Unfortunately, the hotel gave me the impression that - instead of being a paying guest - I was instead an inconvenience.

  • Theme: Hotel
  • Price: US$20-40    » Currency Converter
  • Comparison: less expensive than average
  • Directions: Upper West Side
    • Not Helpful 1 2 3 4 5 Very Helpful
    Morningside Inn: Do Not Stay Here...    Check Rates
  • Satisfaction:
  • By Yuk70 on October 15, 2009
    • We stayed here for a week in early October 2009 and they have a serious bed bug problem. Numerous people were complaining about it so we have reason to believe it is in a number of rooms. Having arrived back home yesterday I have a huge number of really serious bites on me and the fun of now worrying that we have brought them back home in our luggage. Seriously, DO NOT stay here.

  • Theme: Hotel
  • Price: US$40-80    » Currency Converter
  • Comparison: less expensive than average
    • Not Helpful 1 2 3 4 5 Very Helpful
    Morningside Inn: The worst ever    Check Rates
  • Satisfaction:
  • By afe on January 22, 2008
    • Please do not stay at this hotel. I was verbally abused by the manager, Patrick, who is a bully and a terrible hotel manager. When I spoke to him he became angry very quickly and at one stage he rose to his feet and threatened me. I suspect that he either has mental problems or is just very screwed up. Nobody has ever spoken to me that, never mind a hotel manager who is supposed to be serving you.

    This all happened on Christmas morning which almost ruined my Christmas day and my experience of New York. At the time I wondered whether I had made some cultural faux pas, but after reading other reviews I realise now that he was looking for an excuse to get into a fight and abuse somebody so that he could feel superior. I am actually quite concerned for anybody who stays here that they may be physically attacked if they say the wrong thing.

    The hotel itself was nothing special and not worth the extra money we paid. Our first room had wet carpet, smelt bad, and the heater hissed so loud we couldn't hear the television. Furthermore, we had paid extra for the 'superior' room (our Christmas treat) but this was clearly not the best room in the house as we soon discovered.

    The manager agreed to give us another room the next night, but made us feel like he was doing us a favour every time we spoke to him. We also had problems with the internet, however when I tried to speak to the manager he became extremely angry and insolent.

    I would highly recommend you steer clear of this hotel and I am surprised that this manager is still working here after my own experience and reading all these reports of people being abused. After the incident I felt extremely upset and also powerless since there is nobody to complain to.

    awful service

  • Theme: Hotel
  • Price: US$80-120    » Currency Converter
  • Comparison: more expensive than average
    • Not Helpful 1 2 3 4 5 Very Helpful
    Morningside Inn: Depressing; One Lost Suitcase Never Reimbursed    Check Rates
  • Satisfaction:
  • Updated By Ldevolder on November 1, 2006
    • Had our first shock as we checked in. We were asked to pay; we told receptionists we had already paid 10 nights. Not on computer. They were continually on phone with the manager. We gave receipt - record "hidden", word used by one of them.
    Very small reception: no chairs in the corridor.
    Booked De Luxe room. Had small room; very worn-out spotted carpet, dresser, sidebed drawer for lamp; very small chair; aircondition and ceiling fan; small fridge and TV. Room I've seen with double bed was very small - a suitcase can't be opened wide on either side of bed. No view on the back and on the sides of building but ugly walls. Stairs in very poor state.

    Had sleepless nights in 2-3-5 nights stay. Lodgers talked until past midnight in front of the Inn, with Patrick when he was on night duty until midnight. Had to buy earplugs.
    Last week: towels not changed and bin not emptied after 3 nights; sheets never changed throughout 5 nights.
    Out of NY before our last week. We asked P.Arroyo twice if we could leave one suitcase. He said Yes. The evening before we left for 5-6 days, asked again. He agreed. The day we left: presented suitcase to receptionist Nakita; told us to take it to the luggage room. We came back, suitcase had Disappeared. ( "Morningside Inn: You have Be Careful" TripAdvisor, Aug. 14 review). Tuesday- Friday, manager told us different things re suitcase until after 5PM when he said we didn't leave any suitcase. Didn't see him anymore. Left Sunday: Nakita was asking a man to pay 3 days for the extra days he stayed in the Inn in Feb. The man refused to pay; he didn't know why. Paid telephone bills; she didn't have any change.
    Read on Oct. 19 Arroyo's response to my review wherein he continues his lies. He claims he paid $300 for lost suitcase. Until now we HAVE NOT RECEIVED anything for lost suitcase.
    Management pattern is questionable, besides drabness of Inn.

    Good location: close to subway, to restaurants, bakeries and grocers

    Priscilla and Jullie at reception are rather friendly including the two other women helpers.

  • Theme: Inn
  • Price: US$40-80    » Currency Converter
  • Comparison: about average
  • Directions: Corner of Broadway and 107 St. about 5 blocks from Columbia University
    • Not Helpful 1 2 3 4 5 Very Helpful
    Morningside Inn: Morningside Inn - Not recommended    Check Rates
  • Satisfaction:
  • Updated By lefty1 on July 18, 2007
    • Service was O.K. The rooms were minimally acceptable. No plug for the bathtub and the plug in the sink wouldn't open, but I didn't pay top dollar, either. The location is a little out of the way. It's 3 1/2 blocks from the nearest subway, way up on the Upper West Side. But the neighborhood was quiet and I kind of liked it.

    My main problem is that they quoted me one price including tax for 4 nights and charged me another. I got a confirmation number. When I checked out, the girl at the front desk said they don't give receipts and she didn't know exactly how much my bill was. That's a bad sign right away, and sure enough, when I got home and checked my credit card on the internet, I found that they had overcharged me 49.20. No explanation of what the 49.20 was for. I e-mailed them asking them to make a correction and they e-mailed back that they would "take care of it", but they didn't. My credit card company won't let me contest the charge because I don't have a receipt. And saying that they will "take care of it" is not considered an admission that they overcharged me. I e-mailed the Morningside again asking WHEN they would take care of it, but they didn't respond.

    The price. Everything else about the place is forgettable.

  • Theme: Inn
  • Price: US$80-120    » Currency Converter
  • Comparison: less expensive than average
  • Phone: 212-864-9234
  • Directions: 1/2 block east of Broadway on W. 107th St.
  • Website: http://www.morningsideinn-ny.com
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