Pink Hostels

137 West 111th street, New York City, New York, NY 10026, United States

1 Review

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53%

Satisfaction Terrible
Excellent
15%
2
Very Good
23%
3
Average
15%
2
Poor
15%
2
Terrible
30%
4

N/A

Value Score No Data

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Good For Solo
  • Families0
  • Couples0
  • Solo63
  • Business0
  • Charged incorrectly & ignored my emails...

    by

    I booked to stay here in Dec 2010. I had to cancel my trip because of the snow and flights not going into NY.
    I rang to cancel my booking, with more than 24 hours notice, the time for cancellation with no charge. This was confirmed over the phone by the person I spoke to.
    I later found I had been charged for 1 night as if I had cancelled with less than 24 hours notice. I have sent several emails to request a refund and have never received a response. I am no longer in America so unable to phone them. I have never received the refund.
    Very poor service that they took my money incorrectly AND ignored my emails.

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