Minuses:My biggest DISAPPOINTMENT with the hotel was that there was no tea or coffee in the room (which seriously impacted my enjoyment of my stay). The other annoyance was having to constantly leave notes to the housekeeping staff on how to make up the room. They insisted on closing the blinds and turning on ALL the lights. As there is no master switch, this meant that I had to go around the room turning each one off.
Pluses: The following complimentary services did not make up for this lapse: The toiletries are all L'Occitane, there is no gym, but they do give a voucher to a nearby gym. You can request yoga gear to be brought to your room and there is a complimentary workout program on the TV. One of the nicest touches is that the rooms contain an iHome, which allows you to plug in your iPod and listen to your own music and the room contains a dvd player.
