The Phillips Club

155 West 66th Street, New York City, New York, 10023-6501, United States

1 Review

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93%

Satisfaction Excellent
Excellent
58%
21
Very Good
33%
12
Average
2%
1
Poor
0%
0
Terrible
5%
2

N/A

Value Score No Data

Good For Couples
  • Families87
  • Couples100
  • Solo100
  • Business100
  • A Terrible Experience

    by

    I had a terrible experience at the Phillips Club. I stayed here with my 2 children in January 2011 and had hostile service from the moment we checked in until the moment we left. The doorman refused to get me a taxi one evening and instead pointed outside and told me to get one myself. A porter refused to move my luggage until it was zipped to his satisfaction and then yelled at me when we got to the room and I didn't have my key. On yet another occasion in this 3 day period, the sofa bed was unmade and there were no sheets or pillows in the room I called to the front desk to have it made up. I was admonished for not having told them earlier that I need it made and had to go to the front desk and wait 30 mintues for someone to hand me sheets so that i could make it myself. The worst part of this experience is that when I called the manager he was perfectly nice and then did absolutley nothing about the incidents. I even posted a negative review on YELP which he had "filtered". An absolutely horrific establishment from start to finish.

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 The Phillips Club

We've found that other people looking for this hotel also know it by these names:

Phillips Hotel New York City
Phillips Club Hotel New York City

Address: 155 West 66th Street, New York City, New York, 10023-6501, United States