Value Score Poor Value
Good For Families
This room was absolutely horrible. The room was over the kitchen and the fan was so loud that the walls shook. The front desk acted like they didn't know what I was talking about when I called the first time. Then they told me it would go off at 10. They neglected the part about it coming back on first thing in the morning. Of course, they aslo told me that there was no room to move me in to and I would have to stay here. I have stayed at various hotels in Syracuse and this one is horrible. I definitely recommend you stay elsewhere.
Unique Quality: Uniquely horrible with bad customer service
Directions: Near Carrier Circle
i stayed here as an overnight accomodation. it was lovely and it was pretty close to things that we did. the hotel was beautiful and the staff was excellent. the breakfast had a mixof healthy and not-so-healthy foods, which is great!
the elevator was a little bit slow for some reason, so i do recommend taking the stairs!
the pool was also small but it was still nice and you could sit outside on the patio and get some sun. the jacuzzi was also great :)
we went to red lobster for dinner and found that it was simple to get to, only took about 5 minutes and the front desk sstaff was ready with directions for us as soon as we asked. very nice people.
on the road with red lobster, there were also many other options for dining. the hotel was also super easy to find even thoough i had to follow a detour.
it was a great hotel, and if your ever in the syracuse area, i would defenitly recommend it!
im a hilton employee so my rate is a little different, sorry i couldnt tell you what the rack rate was!!
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