Clarion Hotel State Capital

320 Hillsborough Street, Raleigh, North Carolina, 27603 1786, United States
#7 of 80 hotels in Raleigh
Terrible (1.0 out of 5.0) 1 review
TripAdvisor Traveler Rating
Based on 256 reviews
Enter dates for best prices
Compare best prices from top travel partners
HolidayInn.com Expedia.com

Value Score

Poor Value

Costs More and Rated Lower than similar hotels

See Same Stars, Better Value Hotels

Worst Hotel I've Ever Been To

Terrible (1.0 of 5.0 stars)
by written on July 29, 2010

This is, by far, the worst hotel I have ever stayed at. The rooms were dirty and (as others have pointed out) so small you could barely tolerate a stay there (the bathroom was so small I literally had to lean into the shower to close the door).

As for the services, I expected only air conditioning and wireless internet as they clearly claimed the possessed. First the wireless internet was non-existent. Having called the front desk I found that you had to connect via an Ethernet cord and a jack located such that I had to lay down on the floor (a thoroughly disgusting prospect, let me assure you). The front desk provided one under the condition that I rent one (liable to charge) from them. Yet when I plugged it in, I was unable to access the internet. Concerned I called the front desk once again. They offered to send someone up, which I thought was a decent idea. Yet, when he arrived (after a considerable delay) he merely checked that it was plugged in and said that was all he knew how to do (I found out later he was a security guard) and suggested I go downstairs and utilize their "wireless connection". Yet when I did, I found that it was password protected and I was unable to get the desk to give me the key. (eventually I found a different signal being broadcast by some other business in the area I could use for map directions.

As for the air conditioning, it did not work at all (the high heat was exactly the same as the high cold, I checked). Without the ability to even open the window, the air was hotter and stuffier than it was outside (a mean feat for mid summer). Needless to say, I was completely unable to sleep.

As for the organization of the hotel, it left much to be desired. I had previously reserved a 2 queen sized bed room. Yet when I got there the room held 2 full sized beds (they refused a swap, or any kind of compensation. I even had to pay for queen sized). Also I was forced to give them I debit card before they would let me stay a night, even though I had cash on hand to pay for it. But the desk assured me that when I checked out they would drop the hold on my card immediately, so I went along with it. Then when I checked out (at the very earliest possible time the next day so that I could relocate to a much nicer holiday inn at the crabtree valley area) they assured me again that it would be dropped. But I found out later that they did not in fact have it dropped by my bank. My bank suggested that I call and have the hotel fax a single document to them so that they may drop the hold. But when I called the Clarion, I was told that it was procedure to place a hold on my card for at least three to five days and I was mistaken about what the desk had said, twice. They also told me that they could not drop it because the bank wouldn't allow it even though I had already told them that the bank was willing to go ahead and drop it if they faxed a single document.

As for the employees they were rude, unhelpful, and dishonest.

Also the Alarm Clock was broken.

Overall, I would not recommend this to my worst enemy.

Directions: Downtown Raleigh

Nearby Clarion Hotel State Capital

Clarion Hotel State Capital

We've found that other people looking for this hotel also know it by these names:

  • Clarion Raleigh
  • Raleigh Clarion
  • Clarion Hotel Raleigh
  • Clarion State Capital

Address: 320 Hillsborough Street, Raleigh, North Carolina, 27603 1786, United States

Amenities at Clarion Hotel State Capital

  • Restaurant
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Suites
  • Bar / Lounge
  • Free High Speed Internet

Raleigh Travel Forum

Need advice about Raleigh, North Carolina? Visit the Travel Forum for Raleigh and ask our Answer Gurus.

Latest Raleigh hotel reviews

Ramada Inn Blue Ridge
Great (4.0 out of 5.0) 1 Review
Raleigh Marriott City Center
Great (4.0 out of 5.0) 1 Review
Embassy Suites Hotel Raleigh / Crabtree Valley
Best (5.0 out of 5.0) 1 Review
Sheraton Raleigh Hotel
Excellent (4.5 out of 5.0) 2 Reviews
Courtyard Raleigh North
Great (4.0 out of 5.0) 1 Review
Fairfield Inn By Marriott Raleigh Crabtree
Best (5.0 out of 5.0) 1 Review
Best Western Raleigh Inn
Excellent (4.5 out of 5.0) 2 Reviews
Extendedstay North Raleigh
Terrible (1.0 out of 5.0) 1 Review
Hampton Inn Raleigh - Capital Blvd. North
Best (5.0 out of 5.0) 1 Review
 
Explore Deeper into Raleigh
Buy one Get one Free Sushi
Restaurants
Trendy Japanese
Restaurants
Large selection of Sushi and Thai food
Restaurants
The Executive Mansion
Things to Do
Carousel Farms - Tuesday Night Bull Riding
Things to Do
Chicken and Waffles done right!
Restaurants
Sarah Duke Gardens
Things to Do
Huge Burritos, great fare
Restaurants
A delightful place tucked away by the rails
Restaurants
north carolina museum of natural sciences
Things to Do
city market
Things to Do
andrew jackson monument
Things to Do
federal building
Things to Do
st. mary's college
Things to Do
north carolina state university
Things to Do
north carolina state archives
Things to Do
north carolina museum of history
Things to Do
italian
Restaurants
diner
Restaurants
southern cuisine
Restaurants
governor's mansion
Things to Do
vance monument
Things to Do
confederate womans memorial
Things to Do
north carolina confederate memorial
Things to Do
state capitol
Things to Do
Delicious Mediterranean Food
Restaurants
Fast, Delicious, Raleigh-style
Restaurants
Butterfly House at Museum of Life and Science
Things to Do
Historic Yates Mill County Park
Things to Do
Museum Park (NCMA)
Things to Do
North Carolina Musuem of Art
Things to Do
Late lunch one Sunday in July
Restaurants
More than just cheese cake!
Restaurants
Visiting the Mall for evening shopping.
Shopping
Yet another quality steakhouse to visit!
Restaurants
"Beefeaters Haven"
Restaurants
Great Breakfast on Saturday
Restaurants
Breakfast Lunch and Happy Hour
Restaurants
Art Space City Market
Things to Do
Take a Triangle Segway Tour
Things to Do