Hyatt Regency Cleveland At The Arcade

4 out of 5 stars4 Stars

420 Superior Ave., Cleveland, Ohio, 44114, United States

2 Reviews

Hyatt Regency Cleveland at The Arcade
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Satisfaction Very Good
Very Good

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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Good For Families
  • Families72
  • Couples70
  • Solo67
  • Business55
  • Great stay


    The hotel staff was professional, concierge, bellhops and valet were top notch and friendly. The room was spacious, had high vaulted ceilings and was very quiet. You rarely heard anything going on in the rest of the room except we stayed near the elevator so we got a little noise from that. The only problem was the the exhaust fan was either broken or they didn't have one but it never was on if it was there. We stayed on a Saturday night and only paid $60 through priceline.

    Unique Quality: Indoor shops, spas, starbucks, restaurant and bar...lots more that we never explored!

    Directions: Downtown Cleveland

  • Stephen-KarenConn's Profile Photo

    A LittleHistory; a Lot of Class!


    This is an excellent place to stay in the heart of the city, and in easy walking distance to most downtown attractions. It's not an inexpensive hotel, but an internet special made the price at least bearable.

    Unique Quality: This 51 room hotel, completely renovated in in 2001, is built around an old nine story glass topped Arcade with a 100-foot high, 300-foot long skylight, with more than 1,800 individual panes of glass. The Arcade was built in 1890 by a group of local investors, including John D. Rockefeller, and was modeled after the Vittorio Emanuele in Milan. It was America's first indoor shopping mall.

    A wedding was being held in the Arcade on the weekend we were there. We thought it a great romantic setting for lovers of all ages. Retail and dining outlets are located on the hotel's first two levels.

More about Hyatt Regency Cleveland At The Arcade

Euclid Arcade

by Toughluck

Opened in 1890, it connects Euclid Ave. with Superior Ave. The building consist of three structures. A 9-story office tower on Euclid Ave, a five story arcade of glass and steel connecting to a 9-story office (now hotel) on Superior. The north or Superior Ave. end is a floor lower than the Euclid Ave end, creating two main concourses connecting end to end. Numerous shops line the arcade and delightful food vendors offer unique lunches in a relaxing atmosphere. At Christmas the interior is decorated with festive colors and wreaths. At lunch a organist has been known to play carols from the central crossing adding a note of joyousness to your shopping experience.

Built by a shipmaker, the Euclid Arcade is as unique a structure as you'll find any where in the country. Soaring five floors above the main walkway, the arcade is the earliest example of the modern shopping mall. Stores line the lower two floors and office lined the upper floors, all with a view into the atrium and the bustle below. Today, the Hyatt Regency Cleveland at the Arcade is located at the Superior Ave end and uses the upper floors for guest rooms.

Honeymoon Stay

by A TripAdvisor Member

My husband and I stayed here during our wedding night. They gave us the Penthouse suite (which we didn't request and was very nice of them). We had Champagne and chocolate covered strawberries in our room when we arrived. I couldn't ask for nicer staff or a more perfect wedding night

Great peolpe, nice hotel

by TripAdvisor Member CAStein

Just spent one night at the Hyatt. Most impressive is the spectacular renovation of an early gilded shopping mall, "the Arcade." The hotel is separate but a true part of this facility (shopping enthusiasts may be disappointed as much the space is actually office and service occupancy -- but there are two more traditional (modern) venues withan a few minutes walk). I had a lakeview room which was standard in size and nicely though unimaginatively decorated. I understand the "arcade" rooms are larger but lack a view. Staff were unfailingly helpful and polite (I'l excuse the breakfast waiter as a courteous but inefficient abberation). Fine dining is available at Vivo at the far end of the arcade (not actaully operated by the hotel, but you can charge to your room).

Great hotel - especially with the Rock Package!

by TripAdvisor Member dunebuggy8

The hotel was wonderful! We got the Rock and Roll package which included our room, two tickets to the Rock Hall, valet parking, and breakfast (up to $30) at the 1890 restaurant in the Arcade. The package was actually a pretty good deal - and only a 15 minute walk from the Rock Hall.
The building itself is absolutely gorgeous - the Arcade is beautifully detailed and very clean. The room was small but tastefully decorated, clean, and comfortable. We had an exterior view of a rooftop but that was alright. The hotel staff was amazing and were always very helpful right down to the conceirge calling a restaurant for us for seating. The bellhop was so genuinely cheerful as were the entire staff. The only concern regarding the hotel was the high cost of breakfast at the 1890 restaurant ($10 for just two pancakes and two eggs and $3 for very bad coffee).
Although there is no dinner restaurant affiliated with the hotel the conceirge directed us to The Pickwick and Frolic which is only a two minute walk out the back door of the Arcade. Very nice place, good food, great quantity, and wonderful character and decor.

Unique, Quiet Hotel

by TripAdvisor Member KR-ORD

Spent a night at the Hyatt on business last week. The interior of the building itself is something to see. Rooms were comfortable, big and very nice although not overly luxurious. The service at the front desk and bell station were excellent. I took a client to the bar and the service was so so but prices very good for a Hyatt bar. This part of downtown is dead at night but it is within easy walking distance of the action. The overall location is very good as it is close to Tower City and the attractions along the lakefront. All in all, it was a very good stay.

Stay here for Downtown Cleveland

by TripAdvisor Member rbwinston1

I have practically lived at the Hyatt Regency Arcade in Cleveland for the past two years. It is a wonderfully comfortable property in a unique setting. The building was converted and retains much of its historical charm. No two rooms are the same. The staff is friendly (especially John the morning front entry door man). You will feel at home in this friendly, well located, city center hotel. There is no pool, but a very nice workout facility. Restaurant is open for breakfast and lunch, but not dinner. There is room service and a bar with good food service in the evening. There is also a recently opened coffee bar in the morning which is a very nice addition. If you are in Cleveland and visiting or working downtown - this is a great choice.

Nice, quiet retreat in great location

by TripAdvisor Member ksakmorris

My husband and I have stayed here numerous times over the last couple of years. We go for one night "getaways" from our two small kids. The Hyatt is a nice quiet, relaxing place in a wonderful location. You can walk to Tower City, Warehouse District, Browns Stadium, Rock Hall, Great Lakes Science Center, Gund Arena, Jacobs Field, Playhouse Square! We always request and upper level room on the Arcade, with a lake view if possible. Hyatt has done an amazing job restoring this building and all the old offices converted to hotel rooms have nice character with the bayed window ends and the original doors. Breakfast at 1890 is good, but pricey. Dinner at Vivo (not inside, but attached) is wonderful also. My husband saw Dan Akroyd and his wife and Jim Belushi having dinner there one evening when we were up there! I would highly recommend the Hyatt for a nice emotional "getaway"!


by A TripAdvisor Member

My husband and I spent two nights recently at the Hyatt and completely enjoyed our stay. It was nostalgic for me, my mom brought me to downtown Cleveland periodically when I was a kid and I loved walking into this amazing building. Hyatt did a fantastic job renovating The Arcade. The brass gleams and the glass ceiling sparkles. Rooms are nicely done; I recommend getting one overlooking the arcade though these can be smaller, they're more charming. Staff was very cordial and helpful. My only gripe? The tacky Hyatt flags hanging in the arcade marring the view and scope of the beautiful ceiling. There are restaurants in the area, and the warehouse district with loads of eateries is just blocks away, easily walkable.


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 Hyatt Regency Cleveland At The Arcade

We've found that other people looking for this hotel also know it by these names:

Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Address: 420 Superior Ave., Cleveland, Ohio, 44114, United States