Hawthorn Suites Columbus North

6191 Zumstein Drive, (formerly Residence Inn), Columbus, Ohio, 43229, United States
#18 of 146 hotels in Columbus
Terrible (1.0 out of 5.0) 1 review
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negative experience from check-in

Terrible (1.0 of 5.0 stars)
by written on March 9, 2012

I would never stay here ever again nor recommend to anyone! We came an hour after check-in and were told that our room was not clean and we would have to wait another hour. Not a huge deal to us. Then when we returned and were given room keys we were suprised to find other guests' belongings in the room. I was determined not to let this ruin my weekend even though it did freak me out. Our room was not the cleanest (marks on the wall and spots on the couch) but the bed did seem clean and it was quite spacious. I noticed a few days later that bank account was charged the incidental fee. When I called to find out why I was told that two pillows were missing from the room by the manager. I told Sarah that there were only two pillows on the bed to begin with and asked how many were supposed to be there. She replied there are four pillows on the queen beds. She also told me that housekeeping inventories rooms after each stay and so there was nothing she could do. I explained that they may have overlooked it considering how backed up they were since we could not check-in until after two hours after normal check-in time. She continued to tell me there was nothing she could do and then procceded to tell me she was done talking to me about the incident and hung up on me. It's a shame Wydham has attached their name to such a low quality place.

Unique Quality: Only thing would be it's convienent location.

Nearby Hawthorn Suites Columbus North

Hawthorn Suites Columbus North

We've found that other people looking for this hotel also know it by these names:

  • Hawthorn Suites Columbus
  • Columbus Hawthorn Suites
  • Hawthorn Suites By Wyndham Columbus, Zumstein Dr Hotel Columbus

Address: 6191 Zumstein Drive, (formerly Residence Inn), Columbus, Ohio, 43229, United States

Amenities at Hawthorn Suites Columbus North

  • Swimming Pool
  • Wheelchair Accessible
  • Fitness Center
  • Free Parking
  • Business Services
  • Pets Allowed
  • Kitchenette
  • Suites
  • Continental Breakfast
  • Free High Speed Internet

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