Elan Guest Suites and Art Gallery

245 West Main Street, Jacksonville, Oregon, 97530, United States
#1
Rank 1 of 8 hotels
in Jacksonville
Terrible (1.0 out of 5.0) 1 review
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Bait and Switch. Beware!

Terrible (1.0 of 5.0 stars)
by written on March 6, 2011

We booked a room using an agent. We agreed to a rate that included a $15 per day charge for a roll-a-way bed for our 15 year old daughter. We provided our credit card and received confirmation of our stay and rate. Two hours later, we received an email stating the owner would require an additional $30 per night for our 15 year old daughter who was going to sleep on the roll-a-way. Unbelievable. We called back and explained that the price had already been confirmed - we were not going to pay the added charge. The owner would not budge. When we cancelled he charged a one-night penalty fee! I raised heck with the agent, who finally agreed to refund the penalty. Horrible!!!!!!!!!!!! Will never stay there - ever.

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Amenities at Elan Guest Suites and Art Gallery

  • Suites
  • Continental Breakfast
  • Shuttle Service
  • Fitness Center
  • Beverage Selection
  • Free Parking
  • Business Services
  • Free High Speed Internet
  • Kitchenette

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