More about Sheraton Portland Airport Hotel
Great property in convenient location
I was stuck at the Portland airport because of weather, so decided to stay at the Sheraton Portland Airport. I am a big fan of Starwood properties, and expect much from them...I was (mostly) impressed with this hotel.
The staff was very friendly. Check in was quick and I was given an "upgrade" upon arrival. That said, my "upgraded room" was no better than a normal 2-3 star room. The furnishings were nice and the bed was great, but the bathroom is VERY small and there appeared to be water damage on the ceiling from some sort of leak.
There is a nice little indoor pool/spa/fitness center area. The lobby and grounds have been recently updated and are very nice. The restaurant/bar were also very nice and I enjoyed dinner and drinks.
Overall, this is a great property, but I'm not sure if I would stay here again unless I got some sort of special deal or booked on-line. I paid $159 for their "best available rate." I've stayed at nicer Red Lion and Hampton Inn's for about $50-75 less...that said, it is VERY convenient to the Portland airport so I would strongly recommend it as a hotel to stay at in the PDX area.
Outstanding Staff/Most of Remodeling is Done
This hotel is just finishing a great renovation. The meeting space my company used was bright, brand new and the service was outstanding. The new Columbia Grill and Bar was phenomenal. The best thing besides the new plush surroundings is the great staff. Everyone was friendly and concerned. The new Club Lounge person had just started was was very pleasant. Rocky the bartender was awesome. The sales staff and all involved were the best ! I also was there for the grand opening of the hotel's boutique called Janeau. It is way beyond your typical gift shop. Great local gifts and fashions. I know the staff will be glad when the finishing touches are done, but it already looks better than the nearby Embassy Suites.
Quality airport hotel
Good quality airport hotel. Easy check-in and out. The room was a little dark, but clean with a good bed, seemed very quiet for an airport hotel. Upon checkout I needed a ride to the airport, they took me immediately even though I was the ony passenger. I would definitely stay there again.
Won't Stay There Again!
My daughter and I were going to Portland for a family reunion, so we stayed for 2 nights, 3 days. Hotels looked like it had been remodeled, but still had alot of wear and tear. Cracked tiles in the bathroom. The lobby was beautiful, but sooooo far aay from hotel rooms, you had to park on the back of the hotel, but they don't tell you that and don't offer bell service until you get to your room with all of your things. Room was very dusty - very dusty! Second night we did return to our room until very late, around midnight and found that some of our dirty towels that we had left on the floor to be exchanged for clean ones were just hung back up - still had make-up on them! Would have called front desk except for the late time. Also, floor had not been vacuumed - at least not very good. We could see things on the floor. And the mini bar had not been restocked, not a big deal, but the only soda machine was on the first floor by the exit and we didn't have any sodas or bottled water left and at those prices for a room that is supposed to be so nice. The room service was really good, except that it closed the second night at 1 am. The main reason I picked this hotel was 24 hour room service, I have health problems and can't eat normal meals, so I thought if I wasn't able to eat I could order room service, but they closed. The following morning the maids continuously knocked on the door to see when we were leaving, and check-out wasn't until noon. They started knocking at 9 am. That's really rude.
Good stay at the Sheraton
Stayed one night at the beginning of a vacation in the Washington area (see other reviews - Quality Inns - Ocean Shores, WA; Port Angeles, WA; and Victoria (Downtown), BC; and Holiday Inn Express City Center - Seattle).
This hotel is right next to the runway at the airport, so you will hear some noise, but it was not too much for wife, two boys (7 and 4) and me. The boys and I actually had fun watching the planes take off and land - if this interests you, request a room facing north.
The front desk executed an efficient check-in. The pool was large and warm - the hot tub was large and hot.
Everything was very clean and in good working order, including free WiFi in the room. We didn't eat any meals at the restaurant.
We had a large breakfast at Elmer's - a couple of miles south - ask for directions - real easy to get to. It's a Portland institution.
This is a good hotel, unless you are prone to missing sleep due to some airport noise - fortunately, it's not busy in the middle of the night.
Great Customer Service
You would think that a hotel finishing up a major renovation would be a bad thing? I didn't really hear any of the construction. The property will look incredible when it's finished. Rocky the bartender was great, the best of have seen in America after years of travel. My housekeeper Holly was hearing impaired but we got through it all wonderfully, she is delightful. Our meeting were in the new ballroom and it was beautiful. Everything will be complete I am told soon, but you won't be inconvenienced by any noise it seems. Also, loved the food in the restaurant and for our meetings. For aircraft enthusiast a room with a rumway view is great. Like others have said with new jet abatement noise is never an issue. Great Place!
Stayed there for 3 nights
We booked this hotel for the pool/hot tub and fitness facilities. Unfortunately, the hot tub was not working during our stay. Upon our arrival, we were told that it would be fixed the next day, then again the next day, and then the next day... it was not fixed by the time we left. The fitness room is sadly needing some TLC. The only good thing is the pool is opened 24 hours.
I woke up every morning to banging noises from the door to the club lounge in the morning. The doors would slam shut, and I guess the walls are paper thin. The beds were not comfortable and my sleep wasn't pleasant.
The best part of the hotel is the complimentary happy hour in the club lounge between 5-9pm nightly. It was very nice to go get a drink and a nice hot snack.
Overall, it is a decent hotel, but I think I would book somewhere quieter on my next stay.
Great Stay (except for the restaurant)
Hotel is big, but very nice. Staff was friendly and helpful and cheerful. Next to the airport (literally-almost ON the runway; nice view of take off/landing from my window) - but the room was quiet. The bed (king size) was comfortable with good pillows, soft clean sheets. Housekeeping seemed to do a fine job. Free wireless in the room that worked very well. Mini bar - not as outrageously priced as some I've seen. Little 4 cup coffee maker same as most, but included little things of real cream instead of powder which is a definite plus in my book! The restaurant/bar is nice enough but the prices are pretty high (roughly $25 for a dinner entree about as cheap as it goes); the wild king salmon was overcooked and not worth the price - stay here, but consider eating elsewhere if you can! I would definitely stay here again if I needed to be near the airport but would figure out some other place to eat.