Quality Inn Bedford

4407 Business Route 220, Bedford, PA 15522
#6 of 13 hotels in Bedford
Terrible (1.0 out of 5.0) 1 review
TripAdvisor Traveler Rating
Based on 107 reviews
Enter dates for best prices
Compare best prices from top travel partners
Booking.com Expedia.com

Over charged

Terrible (1.0 of 5.0 stars)
by written on November 15, 2011

We were charged double for a 2 night stay. When I called the manager, she admitted this happened, explained that they were using a new system and that they were not familiar with it nor did they understand it. Money was supposed to be refunded into my bank account the same day, plus 20% of the room fee. Over 24 hrs later, none of the money has appeared in my account, the manager is 'unavailable, out on the property, or in a meeting' and corporate won't/can't do anything because it's a franchise as a separate entity. It is completely unacceptable customer service to use a system you aren't familiar with on your guests, take more money than was authorized, and then give them the run around when trying to fix this mistake. I will never again stay at a Choice Hotel nor will I recommend anyone I know stay there.

Nearby Quality Inn Bedford

Quality Inn Bedford

We've found that other people looking for this hotel also know it by these names:

  • Bedford Quality Inn

Address: 4407 Business Route 220, Bedford, PA 15522

Amenities at Quality Inn Bedford

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Free Parking
  • Pets Allowed
  • Continental Breakfast
  • Free High Speed Internet

Bedford Travel Forum

Need advice about Bedford, Pennsylvania? Visit the Travel Forum for Bedford and ask our Answer Gurus.

Latest Bedford hotel reviews

SUPER 8 MOTEL - BEDFORD
Best (5.0 out of 5.0) 1 Review
Bedford Inn
Good (3.0 out of 5.0) 1 Review
Bedford Travel Guide