Value Score No Data
Good For Solo
one time when Best wasn't good enough
We were traveling Pennsylvania, Maryland and Virginia, taking road trips to see things and not on any schedule except for two days in Washington,D.C. So we knew we were going to be in the Chambersburg area and in need of an overnite stay but were not sure exactly which day. We called ahead to the Best Western a few days before we expected to be in the area and asked what the AAA rates for double occupancy were for days bracketing the expected arrival.
The rates quoted were close to what the AAA rate was that I had researched for the area. I wrote down the information and told them we would be in their area soon and they were quite cordial.
When we got there, (one of the days in the bracketed days I had called about) and asked for a room at the rates we had been given, we were told that they could not honor those rates because it was a festival weekend and special rates applied. We discussed it (argued) but they would not budge on the price ($25 over the price we had been told earlier).
We got unsteamed and drove over to the Days Inn on Falling Spring Road and got rooms for rates that matched what we had originally been told by Best Western.
When we got home from vacation, I called AAA and told them what had happened and they said that they were sorry but that their Best Western affiliate properties are privately owned and operated and the prices that AAA quoted originally are only guidelines and depend on the management of each motel.
Unique Quality: Price Gouging..... not a normal for Best Western motels.... but this one was definitely trying to make a killing for festival weekend
Directions: I-81 exit 16, go north on Walker Road (runs parallel to I-81) until you see the property
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