Satisfaction Very Good
Value Score No Data
Good For Solo
A great place to stay
Breakfast, if not included in your room rate, is 16.95 and is a delicious buffet. You can call from your airport terminal (A,B,C, or D) at ground transportation level. There is a shuttle service for free to and from the hotel which is very helpful. It leaves the hotel every 20 minutes. At the airport there is a train $6.00 to downtown 30th st station philadelphia. It is a 20 minute ride and is Very convenient. Usually one every 10 minutes during the day.
Hotel rates are better than other 4 star downtown hotels.
Directions: Near the airport
Philadelphia's Worst Nightmare
I made a reservation via internet, called at 8:30 p.m. the day of my intended stay (to ensure I still had a reservation, since I was running late), was told by desk clerk at the hotel that I did still have a reservation and that she would see us soon, arrived at the hotel after being delayed in airports all day long with my 3 tired/cranky kids only to be told that my room had been GIVEN AWAY. The desk clerk also stated that, in addition to me, 7 OTHER people had been bumped that night by mistake. Only thing was, the desk clerk didn't seem to care much that all this had happened!
Even after all this, I was offered NOTHING to make up for this hotel's mistakes. What a HORRIBLE way to do business! BEWARE!!!!
Unique Quality: Will dump guaranteed reservations without reason.
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