Hilton Philadelphia City Avenue

Hilton Philadelphia City Avenue

Hotel Class: 3 out of 5 stars3 Stars - 3 Reviews and 110 Opinions

4200 City Avenue, Philadelphia, Pennsylvania, 19131, United States

  • Map
    This Hotel
  • Hotel
    Photos
  • Hotel
    Amenities

Check Rates and Availability


View deals from our list of partners

Opens one window for each offer. Please disable pop-up blockers.

 

64%

of people enjoy staying here

3.0 our of 5 stars 113 Opinions

Excellent
 
23
Very Good
 
33
Average
 
18
Poor
 
17
Terrible
 
22

Our Members Say

  • lally426 profile photo
  • Reviews: 1

1 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

Terrible hotel - don't stay here!

I travel for business all the time and I'm a Silver Hilton Honors member. I have been a member for years and have always chosen to stay at Hilton's over other chains. I am not a super particular person and this is the first review for anything (food, hotel, etc.) that I have ever written.

I highly recommend that you do NOT stay in this hotel. First, the customer service is some of the worst I have ever experienced. I checked into the hotel for business and two hours later had a family emergency and needed to leave town. I had entered the room and placed my suitcase on the floor and left the hotel to go grocery shopping. I literally had not touched a thing in the room. When I asked to check out, the reps at the front desk told me that I would be charged for the night. I asked to speak with the manager and he made no accommodations. While I am completely aware that they have the right to charge me, it has always been my experience with Hilton's to make accommodations for those who frequent their hotels (I stay in Hilton's about 3 times a month for work). To make matters worse, the manager was rude and belittling.

In addition, the pictures you see in the photos here are much nicer than what you will experience. The hotel was dirty and the rooms were just ok. The area felt unsafe and it was farther from downtown (about 20 minutes with traffic) than I had hoped.

  • Opinion of Price: more expensive than average
  • Written August 22, 2011

Was this Hilton Philadelphia City Avenue review helpful?

  • angel7979 profile photo
  • Reviews: 2

1 out of 5 starsUser Rating

Not happy

I am very upset at Hilton - I am not asking to cancel a reservation, just change hotels, I am told by a cousin who lives there is in a bad area, has drive by shootings and car jacking, they wont let me change, I will NOT stay at another hilton property and will be posting on blogs, my facebook and emailing my friends to let them know of this unfortunate event

They kept my $250.00 but the internet is a wonderful thing and I will receive MORE than that in pleasure in telling others about this..........

Unique Quality: I am very upset at Hilton - I am not asking to cancel a reservation, just change hotels, I am told by a cousin who lives there is in a bad area, has drive by shootings and car jacking, they wont let me change, I will NOT stay at another hilton property and will be posting on blogs, my facebook and emailing my friends to let them know of this unfortunate event

They kept my $250.00 but the internet is a wonderful thing and I will receive MORE than that in pleasure in telling others about this..........

  • Opinion of Price: more expensive than average

Was this Hilton Philadelphia City Avenue review helpful?

  • angel7979 profile photo
  • Reviews: 2

1 out of 5 starsUser Rating

upset on how I was treated

I am very upset at Hilton - I am not asking to cancel a reservation, just change hotels, I am told by my a cousin who lives there is in a bad area, has drive by shootings and car jacking, they wont let me change, I will NOT stay at another hilton property and will be posting on blogs, my facebook and emailing my friends to let them know of this unfortunate event

They kept my $250.00 but the internet is a wonderful thing and I will receive MORE then that in pleasure in telling others about this..........

Unique Quality: I am very upset at Hilton - I am not asking to cancel a reservation, just change hotels, I am told by my a cousin who lives there is in a bad area, has drive by shootings and car jacking, they wont let me change, I will NOT stay at another hilton property and will be posting on blogs, my facebook and emailing my friends to let them know of this unfortunate event

They kept my $250.00 but the internet is a wonderful thing and I will receive MORE then that in pleasure in telling others about this..........

  • Opinion of Price: most expensive

Was this Hilton Philadelphia City Avenue review helpful?

Write a Review

Sort by: Most recent | Most helpful

Travelers also viewed

The Place

 

The People

 
Our Members Say
angel7979 profile photo

 I am very upset at Hilton - I am not asking to cancel a reservation, just change hotels, I am told by my a cousin who lives there is in a bad area, has drive by shootings and car jacking, they wont let me change, I will NOT stay at another hilton property and will be posting on blogs, my facebook and emailing my friends to let them know of this unfortunate event

They kept my $250.00 but the internet is a wonderful thing and I will receive MORE then that in pleasure in telling others about this.......... 

1815 members live in Philadelphia

 

Questions and Answers

kathywatts profile photo

Q: andover query "Hi due to travel to philadelphia in May for work, need to get to Andover philadelphia, is any body familiar with this area, where..."

timessquare profile photo

A: "huh? There is no city named Andover Philadelphia. There is a town named Andover in Pennsylvania. There is a city named Philadelphia in Pennsylvania."

Read 3 Replies ยป
postQuestion_button

Latest Philadelphia hotel reviews

Embassy Suites Philadelphia Center City
402 Reviews & Opinions
Latest: Jun 2, 2012
Loews Philadelphia Hotel
664 Reviews & Opinions
Latest: May 30, 2012
Doubletree Hotel Philadelphia
481 Reviews & Opinions
Latest: Jun 1, 2012
Marriott Philadelphia Downtown
614 Reviews & Opinions
Latest: May 29, 2012
Penn Tower Hotel
46 Reviews & Opinions
Latest: Mar 22, 2012
Sofitel Philadelphia
787 Reviews & Opinions
Latest: May 30, 2012
Sheraton Philadelphia Downtown Hotel
706 Reviews & Opinions
Latest: Jun 1, 2012
Four Points by Sheraton Philadelphia Northeast
155 Reviews & Opinions
Latest: May 15, 2012
North American Motor Inns
50 Reviews & Opinions
Latest: May 27, 2012
Holiday Inn Express Philadelphia-Midtown
281 Reviews & Opinions
Latest: Jun 1, 2012
Holiday Inn Philadelphia Stadium
252 Reviews & Opinions
Latest: Jun 1, 2012
Hyatt Regency Philadelphia at Penns Landing
437 Reviews & Opinions
Latest: Jun 2, 2012
Microtel Inn And Suites Philadelphia Airport
138 Reviews & Opinions
Latest: May 29, 2012
Windsor Suites
225 Reviews & Opinions
Latest: May 21, 2012
Le Meridien Philadelphia
316 Reviews & Opinions
Latest: May 29, 2012

 Hilton Philadelphia City Avenue

We've found that other people looking for this hotel also know it by these names:

Philadelphia Hilton
Hilton Philadelphia
Hilton Hotel Philadelphia

Address: 4200 City Avenue, Philadelphia, Pennsylvania, 19131, United States

[Hide]

Check Rates and Availability (from our partners)