More about Renaissance Philadelphia Airport Hotel
Grubby interior but service outstanding
by TripAdvisor Member Pommefranate
We stayed for 3 nights at the Renaissance Hotel Philadelphia Airport for a wedding. We booked directly with the hotel's web site and were upgraded to a junior suite upon arrival. Although our room was quite grubby (stains on ceiling from air conditioning, wallpaper peeling off the walls, stains on carpet and fixtures loose), the staff's attitude was nothing but helpful and they clearly try to make up for their outdated interiors with warm smiles and other perks (we got a free drink and pretzel upon arrival, the upgrade itself and the front desk staff were outstanding). Actually, I also have to say that the bed and pillows were probably one of the most comfortable I've stayed on for a while,so that helped too! We ordered breakfast each day, which was of OK quality -- and ate in the hotel restaurant once (high prices, but the food was much better than room service). Overall, probably not to the standard that other Renaissance hotels are -- but I had a pleasant stay and woudl probably stay there again if in Philadelphia for convenience.
Great for a park and fly hotel
by TripAdvisor Member devilmebettie
This is the second time I stayed at the Renaissance and plan on staying there whenever I have an early flight from PHL. The check in process is always a breeze. I love the atrium. The hotel is always clean. The rooms are always clean and the beds are glorious. I love the views of the planes taking off and landing. The bar staff is great. Quick tip to anyone staying near the airport at any hotel: You need to eat at "Lehman's" down the road and order the London Broil. IT IS AMAZING!!!!
Great place to Stay in South Philly
by TripAdvisor Member stevo_man
This was a whirlwing trip to Philly. My wife bought tickets to the Flyers (I'm not going there), I have been a Flyers fan since I could skate at the age of 4. This trip seemed fitting sonce it was for my 40th.
We arrived on Saturday afternoon and were able to check in right away (3:00pm) the room was tastefully decorated, the bed was absolutely perfect - nice duvet, goose down pillows - it was great.
The room was very spacious and clean. Bathroom was clean and nice - although the old style bathtub could use replacing with a more modern fibrglass unit - it was still nice and clean though.
We drove down to Geno's Steaks and had the infamous Philly Cheese Steak Wiz & Onions - Hummm - was worth the trip to Philly alone. Off to the game..................back to the hotel (told you I wasn't going there) Back at the hotel we went into Trophies Lounge and had a couple of drinks - beer selection was limited - wife liked the Margarieta's though. We had the Quessadias off the menu there and they were really good. Service was ok, could use some friendlier guys working in there - and lose the Rap music that was playing.
My wife and I both slept great on the bed, it was very warm, cozy and clean smelling - nothing better than real fresh sheets. Room was nice and quite - suprisingly because the room overlooked the airport - could only hear the odd rumble - which didn't bother us.
The front desk staff were amazingly helpful and courtious. They helped with directions, the how toos. etc....
We would definitely stay there again.........!
Always a pleasant stay
by TripAdvisor Member BernieG
I've stayed at the Renaissance a number of times while doing business with a company in the office park across the street. The rooms have always been clean, the staff attentive and the restaurant serves a decent meal; a good thing since there are really no other options in the immediate area. If you do have a car there are some places to go within a 10-15 minute drive.
If I was on vacation in the Philadelphia area I would look elsewhere, but for my purposes, or if you need to stay fairly close to the airport, this hotel fits the bill.
We stay here alot, good choice for a night or two...
by A TripAdvisor Member
We have stayed here quite a few times the night before a big trip out of Philly International Airport.
The hotel is clean, service is very friendly, and for the business traveler they seem to have all of those amenities. We love using the parking rate and being able to park for the duration of our trip. And the free 24 hour airport shuttle is very convenient.
We ate at the restaurant on site and it was pretty good! No complaints there. The rooms themselves are typical 3 -4 star hotel rooms, but very clean which is what I look for.
My only complaint out of the 5 times I have stayed there, would be one time we asked for a 3:45 am wake up call and got a 3am wake up call, and could not fall back asleep. It was bad enough that our flight was early, we didn't really care to be up earlier than we had to be.
Other than that, I recommend this hotel for anyone looking for convenience and cleanliness in a hotel.
Hard to rate
by TripAdvisor Member schmutaki
Our stay started out great but had problems after we left! Nice comfortable rooms and good value. However, the pool area was not clean over the two days we stayed there. We complained to the manager a day after we left and he was nice and gave us 1000 extra Marriott points. Now for the interesting part. Two days after we stayed we noticed red spots all over my body, my son's body and my wife's body, but not on my infant daughter. Our pediatrician said they were spider bites! Could they have happened when we got home? Possibly, but not likelly. I can't prove it but I am sure we got them at the hotel. Overall a nice hotel, but with an experience like that, I wouldn't stay there again.
Very Nice Hotel
by TripAdvisor Member steph4
My family stayed here for one night before a flight out of Philly. Our room was very clean and recently renovated. The bed was beyond comfortable. My kids and husband enjoyed the pool and hot tub. We did order room service which was fast and very good. Overall this was a very nice hotel and we would definately stay here again.
Needs a renovation and staff retraining
by TripAdvisor Member Christopher1977
I stayed for three nights in early June to attend training. The hotel is in terrible shape and many staff members were really nasty--some were nice, though. The elevators were constantly out of service. The rooms are old and outdated and on one night there was no air conditioning in the hotel at all. The pool was dirty...and the staff was rude, rude, rude. The front desk clerks were not nice at all and didn't even say thank you when I checked out. Some employees were very nice and the front desk manager Marietta was really nice and tried to make things much better and did give me a free breakfast.
On the positive side, the room was clean, the amenities were nice and the linens were nice. It is just an old property and needs a major facelift and staff retraining.
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