Sheraton Philadelphia Downtown Hotel

201 N. 17th & Race Streets, Philadelphia, Pennsylvania, 19103, United States
(4 star hotel)
#29
Rank 29 of 101 hotels
in Philadelphia
Very Good (3.5 out of 5.0) 5 reviews
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jelw's Profile Photo

This is about location

Bad (2.0 of 5.0 stars)
by written on August 11, 2011

Sheraton City Center - is all about location. The hotel itself has seen better days.

Our experience may not be everyones. The room was booked through Hotel.com at a low price, this may have been reflected in the overall quality of the floor we were on. The hotel was oversold so we could not be moved from our room. The management truly made an effort to make our stay comfortable. They offered the staff to come and re-clean the room and take care of the broken piece of furniture. The comfortable beds and the bath were all clearly clean and fresh.

The pool and gym area are in dire need of renovation. It appears they are in the early stages of preparing for this.

The Hotel has much promise, great location & some good staff.

Unique Quality: Location, location, location

Directions: Museums and Center City

kooka3's Profile Photo

Really comfy beds!!

Best (5.0 of 5.0 stars)
by written on March 2, 2009

I stayed here during a conference in January. The lobby is really spacious and nicely desiged with a multi-level area that makes it feel huge. The employees were excellent, especially since they were dealing with a huge number of people coming and going during the conference. Everything was so well organized.

I particularly loved the beds. They were so comfortable, and the pillows were just right - enough support but soft. I've been at some places where the pillows were so soft it was like nothing was there.

Unique Quality: If you're on the right side of the building, you can see the Cathedral Basilica of Saints Peter and Paul and look right up Benjamin Franklin Parkway - great views!

This is a good location for a hotel - walking distance to a lot and close to a subway stop.

solopes's Profile Photo

Excelent Deal

Great (4.0 of 5.0 stars)
by written on May 30, 2008

We stayed at Wyndham Franklin Roosevelt Plaza (Sheraton), for an "impossible" rate of $75. A good four stars, well located, that now rates $125 and up was a great deal.

Even at a regular price, the hotel is a good solution. We arrived late in the night, with the restaurant already closed, but the bartender helpfully gave us a number to a pizza seller that in (many) minutes took it to the hotel.

Great Location and View

Best (5.0 of 5.0 stars)
by written on May 5, 2005

We called about an hour before we were hoping to arrive in Philly and we had a few specific requirements. Hotel had to have parking and a pool. This one had both AND it was one of the more reasonably priced hotels in Philly!

Unique Quality: Pool, Well equipped gym, awesome view, close to everything.

Directions: 16th Street

Disastrous stay

Terrible (1.0 of 5.0 stars)
by written on July 16, 2004

My company just held a conference here, and our experience was terrible. Our employees had numerous check-in problems (e.g., key cards didn't work, people given keys to the wrong rooms [several of our employees walked in on strangers], at least one person was not booked for the whole three days [i.e., she had no place to sleep on the third night], etc.). Hotel staff were rude whenever we reported any problems. Many of the rooms had dirty towels on the floor when we arrived. At least one welcome basket (for executives) was sent to the wrong room. Room equipment was substandard or hazardous (e.g., numerous hair dryers didn't work, one of our employees found broken glass in the bottom of his coffee pot, etc.). The hotel double booked one of our conference rooms, so we had to share it with another company. On the night of the big social event, Franklin Wyndham was supposed to provide shuttle service to the restaurant every fifteen minutes. The first shuttle left right on time, but the next shuttle didn't show up for an hour and a half. Overall, it was a terrible hotel experience.

Directions: Close to Philadelphia Convention Center

Nearby Sheraton Philadelphia Downtown Hotel

Sheraton Philadelphia Downtown Hotel

We've found that other people looking for this hotel also know it by these names:

  • Sheraton Philadelphia City Center Hotel
  • Sheraton City Center Hotel
  • Sheraton Hotel Philadelphia
  • Philadelphia Sheraton

Address: 201 N. 17th & Race Streets, Philadelphia, Pennsylvania, 19103, United States

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Amenities at Sheraton Philadelphia Downtown Hotel

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Pets Allowed
  • Suites
  • Shuttle Service
  • Bar / Lounge

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