| Hotel Rating: |      | | Satisfaction: |      | | Reviews: 4 | Photos: 5 | | 2913 S Ocean Blvd |
 | Myrtle Beach Crown Reef Resort Reviews | 1 - 4 of 4 |  |
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 | Crown Reef Resort: What's all the complaining about?
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Before we went to the Crown Reef Resort, I read all the reviews on various websites. All the negative reviews the Crown Reef got really upset me. I wondered what horrors awaited my family and I. I was very worried. Then we arrived at the Resort. My first fear was erased when I easily found where to check in and the check in staff was extremely helpful and courteous. As a matter of fact I was in and out of check-in within 10 minutes of arriving. We went across the street to our room. We were in Tower 3, 5th floor, my next worry, according to the many negative reviews would be the elevators...according to the reviews they were a long wait....well, we waited all of about 2 minutes for the elevator, we got to our door, my wife and I took a deep breath as we unlocked the door, so many bad reviews about the cleanliness of the room and beds...we were concerned. Then as we opened the door our concern turned to joy as the room as extremely well kept. Outdated? yeah a bit but everything was clean. No smell as previously reported. The only negatives I had for the room as it was a little narrow from the bedroom to the sitting room, but livable, and the balcony wasn't as big as I would've liked but it served its purpose. But that is it as far as negative reviews are from me. We were there from July 2nd to the 10th 2009 and we LOVE the place. And trust me we are very picky about our vacations and where we stay, ESPECIALLY with our children. Now the pool area, I read alot of complaints about this...some say the water was dirty...WRONG...yes, the pools are older so the sides have a yellowish stain, but its not dirt its AGE...so the water reflects the color of the pool, doesnt mean the water is dirty because its not. The Lazy River was the family favorite, and yeah there are two curves that go by (NOT THRU) the gargage but you don't smell the gas fumes as previously described, its actually nice to be in the shade for a litte while. The entire pool area was hosed down every morning, I am up at 7:30 every morning having coffee on my balcony watching the guys clean the pool deck and watching Adam, our beach life guard, put up our chairs and umbrellas, so I know the pool area is clean. The pool bar supposedly closed at 7pm but the bartender told me they stay open if the hotel is booked enough to require it. Every night we were there except 2 saw the pool bar open until 11pm. The pool grill offered hot dogs, hamburgers and other grill sandwhiches, that were pretty good but we REALLY enjoyed the Treasure Cove Express Breakfasts and Lunch ESPECIALLY the lunches. For 3 dollars you get either 2 hot dogs or 2 Grilled Cheese Sandwhiches or one of each, plus you get a drink and ice cream. What a deal!! They of course have other food but this was our favorite quick lunch that allowed us to get back to the sun and fun. All of the staff was friendly to us, from the check in staff to the bar staff, the restaraunt staff was extremely friendly, our housekeeping staff was friendly, we talked every morning, the security staff was great we even joked around a bit, so all this crap about the "rude staff" is just that...crap. Come on folks, you know how people can be, they find one little thing thats wrong and soon EVERYTHING is wrong and their trip sucked. I'm just so happy I'm not as cynical as some of these posters, I'd hate my life to be as unhappy as some of these people sound. The Crown Reef Resort was a great vacation for my family and I; we will DEFINATELY go back next year. My only advice to you all is to make your reservations without any distress, go and judge for yourself and I think you will be pleasantly surprised. Old and outdated, yeah sure....but that doesn't make it bad does it? Its well kept, well maintained and my family and I already miss it, and we just got home 4 hours ago. Have fun on your vacation!! And may God bless you!! Theme: HotelComparison: less expensive than averageDirections: South Myrtle Beach
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 | Crown Reef Resort: Fine..if you like roaches and filth!!
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I have to strongly discourage anyone with children from using this place. It's pretty nasty. We had a crawling infant with us, and it was a constant battle to keep him clean from simply crawling on the floor. I managed to get a few pictures, but my camcorder doesn't get the best quality. Also, the pools were really GROSS! The gross-est I've ever been in. The edges are chipping away badly and there is some kind of black gunk all built up in the decay. The carpeting is absolutely FILTHY!! It's so bad when you take your shoes off you can feel the dirt and slime making your feet sticky/slimy. The bar is a joke. Looks more like a check-in counter. The pool bar has roaches...BAD! The little kiosk for burgers and hotdogs does, too!! There's a loud noise that comes from the pool pumps which are huge and right by where you lay out...and they run all night. Check in is across the road...which isn't a big deal until you need something and have to cross a 4-lane BUSY highway with NO cross-walk. Pretty treacherous! Also, they don't bother to tell you until you get there that, in order to use the pools, you have to wear a paper arm band....like you're at a county fair rather than what calls itself a 'resort'. And, when those paper arm bands come off in the water...they do not hesitate to let you know it's YOUR responsibility to cross that 4-lane disaster to get knew ones. They will NOT send them over to you. What makes this worse is...although they can't pay to maintain their facilities...they pay someone to actually wander around the pool areas harassing the guests to see the damn things! And, if you don't have one, they read you the riot act and take your name down for reasons unknown. Simply showing them a room key isn't sufficient either! I will NEVER stay at this facility again...and would NOT recommend anyone else to either. Thanks! :)
Paid well over $200/night...should have insisted the roaches pay their share!! Theme: HotelPrice: US$180 and up » Currency ConverterComparison: more expensive than average
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