Terrace Inn on the Water

396 Parkway, Gatlinburg, Tennessee, 37738, United States
#29
Rank 29 of 120 hotels
in Gatlinburg
Terrible (1.0 out of 5.0) 1 review
Write a Review

Tags

Family Travel Aquarium Hiking and Walking
See Amenities
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
IndianaJim's Profile Photo

Gatlinburg's Worst Hotel Service

Terrible (1.0 of 5.0 stars)
by written on February 13, 2008

This has to be the worst hotel experience ever. We have been coming to Gatlinburg for over 40 years. Our parents brought us as children and now we are bringing ours. Hotel is in an excellent location and you can walk to all the fun attractions and restaurants of Gatlinburg. The rooms are old but you have to expect some of that when you come to the smokey mountains. The hotels, motels and chalets stay full around here especially on the weekends and holidays. Next to a beautiful stream.

Those are the good qualities now the cons. The owners are control freaks. They are intrusive to their guests going as far as snooping and coming in the room to perform a daily inspection like the Gestapo. Its one thing to keep a good clean hotel its a entire different matter to invade the privacy of the guests. Just because you make up some rules does not mean that are right and or legal. I heard of a guest that was ill and did not want to leave their room and put the do not disturb sign on the door and the owners forced their way in and made them leave.

Unique Quality: This has to be the most rude staff ever. They do not care about customer satisfaction. Many of their reviews on other sites are clearly written by them its obvious and unquestionable. You can see it in the way they attack the negative responses. Please choose wisely when staying on vacation and if you stay here you will likely regret it.

Directions: Main area right in Gatlinburg

Nearby Terrace Inn on the Water

Terrace Inn on the Water

We've found that other people looking for this hotel also know it by these names:

  • Terrace Inn On The Water Hotel Gatlinburg

Address: 396 Parkway, Gatlinburg, Tennessee, 37738, United States

Amenities at Terrace Inn on the Water

  • Free Parking

Gatlinburg Travel Forum

Need advice about Gatlinburg, Tennessee? Visit the Travel Forum for Gatlinburg and ask our Answer Gurus.

Latest Gatlinburg hotel reviews

Smokyland Motel
Pleasant (2.5 out of 5.0) 2 Reviews
Ramada Inn
Terrible (1.0 out of 5.0) 2 Reviews
Westgate Smoky Mountain Resort
Terrible (1.0 out of 5.0) 5 Reviews
Edgewater Hotel - Gatlinburg
Great (4.0 out of 5.0) 4 Reviews
Best Western Fabulous Chalet
Good (3.0 out of 5.0) 1 Review
Sidney James Mountain Lodge
Good (3.0 out of 5.0) 7 Reviews
Bearskin Lodge On The River
Pleasant (2.5 out of 5.0) 1 Review
Brookside Resort
Best (5.0 out of 5.0) 1 Review
The Lodge at Buckberry Creek
Best (5.0 out of 5.0) 1 Review
 
Explore Deeper into Gatlinburg
BEWARE!!!!!!!!!!! DON't Leave Electronics in CABIN
Warnings and Dangers
Log Cabin Pancake House
Restaurants
Unpleasant experience south of the border!
Restaurants
Hike to Laurel Falls (GSMNP)
Things to Do
Hike the Abrams Falls trail (GSMNP)
Things to Do
Adventure Golf
Things to Do
Ripley Aquarium of the Smokies
Things to Do
Ripley's Believe It or Not! Museum
Things to Do
Climb to Clingman's Dome
Things to Do
Mmm Mmm Good Prime Rib
Restaurants
Hard Rock Cafe
Nightlife
Golfing on a smaller scale
Things to Do
Ripley's Aquarium of the Smokies
Things to Do
Ripley's Moving Theater
Things to Do
Ripleys Believe it or Not
Things to Do
Cades Cove
Things to Do
AVOID THE HARD ROCK CAFE
Warnings and Dangers
Forbidden Caverns
Things to Do
Don't waste your time in this filthy place!
Restaurants
Beware of cabins of Gatlinburg water shut off
Warnings and Dangers
Watch out for this one!!
Restaurants
BEWARE-Cabinsofgatlinburg.com
Warnings and Dangers
CABINSOFGATLINBURG - BEWARE!
Warnings and Dangers
Ripley's Aquarium
Things to Do
Space Needle
Things to Do
Great food in town
Restaurants
Explore Gatlinburg
Things to Do
Forbidden Caverns
Things to Do
Chimney Tops
Things to Do
Newfound Gap and Rockefeller Memorial
Things to Do
Clingmans Dome
Things to Do
Biltmore Estate: Antler Hill Village
Off The Beaten Path
Biltmore Estate: the sundial
Off The Beaten Path
Biltmore Estate: River Bend Farm
Off The Beaten Path
Bitlmore Estate Winery
Off The Beaten Path
Biltmore Estate Gardens
Off The Beaten Path
Biltmore Estate
Off The Beaten Path
Hopkins House
Off The Beaten Path
Cades Cove: Primitive Baptist Church
Things to Do
Cades Cove: Cable Mill
Things to Do