Terrace Inn on the Water

396 Parkway, Gatlinburg, Tennessee, 37738, United States

1 Review

Terrace Inn on the Water
Enter dates for best prices
Compare best prices from top travel partners
Priceline.com

32%

Satisfaction Terrible
Excellent
8%
2
Very Good
8%
2
Average
16%
4
Poor
24%
6
Terrible
44%
11

N/A

Value Score No Data

Show Prices

Good For Families
  • Families16
  • Couples15
  • Solo0
  • Business0
  • IndianaJim's Profile Photo

    Gatlinburg's Worst Hotel Service

    by

    This has to be the worst hotel experience ever. We have been coming to Gatlinburg for over 40 years. Our parents brought us as children and now we are bringing ours. Hotel is in an excellent location and you can walk to all the fun attractions and restaurants of Gatlinburg. The rooms are old but you have to expect some of that when you come to the smokey mountains. The hotels, motels and chalets stay full around here especially on the weekends and holidays. Next to a beautiful stream.

    Those are the good qualities now the cons. The owners are control freaks. They are intrusive to their guests going as far as snooping and coming in the room to perform a daily inspection like the Gestapo. Its one thing to keep a good clean hotel its a entire different matter to invade the privacy of the guests. Just because you make up some rules does not mean that are right and or legal. I heard of a guest that was ill and did not want to leave their room and put the do not disturb sign on the door and the owners forced their way in and made them leave.

    Unique Quality: This has to be the most rude staff ever. They do not care about customer satisfaction. Many of their reviews on other sites are clearly written by them its obvious and unquestionable. You can see it in the way they attack the negative responses. Please choose wisely when staying on vacation and if you stay here you will likely regret it.

    Directions: Main area right in Gatlinburg

Comments

Popular Hotels in Gatlinburg

The Lodge at Buckberry Creek

961 Campbell Lead Road, PO Box 410, Gatlinburg

Show Prices

Marshall's Creek Rest Motel

313 Baskins Creek Rd, Gatlinburg

Riverhouse Motor Lodge

610 River Road, Gatlinburg

Westgate Smoky Mountain Resort

915 Westgate Resort Road, Gatlinburg

Show Prices

View all Gatlinburg hotels

View all Gatlinburg hotels

Latest Gatlinburg hotel reviews

MountainLoft Resort
282 Reviews & Opinions
Latest: Apr 15, 2014
Smokyland Motel
63 Reviews & Opinions
Latest: Mar 12, 2014
Ramada Inn
185 Reviews & Opinions
Latest: Apr 17, 2014
Westgate Smoky Mountain Resort
1287 Reviews & Opinions
Latest: Apr 15, 2014
Edgewater Hotel - Gatlinburg
468 Reviews & Opinions
Latest: Apr 11, 2014
Best Western Fabulous Chalet
97 Reviews & Opinions
Latest: Apr 14, 2014
Zoders Inn
658 Reviews & Opinions
Latest: Apr 17, 2014
Gatlinburg Town Square Resort
190 Reviews & Opinions
Latest: Apr 16, 2014
Sidney James Mountain Lodge
444 Reviews & Opinions
Latest: Apr 13, 2014
Mountain House Motor Inn Downtown
110 Reviews & Opinions
Latest: Apr 15, 2014
Brookside Resort
256 Reviews & Opinions
Latest: Apr 6, 2014
The Lodge at Buckberry Creek
464 Reviews & Opinions
Latest: Apr 15, 2014
The Summit of Gatlinburg
82 Reviews & Opinions
Latest: Feb 12, 2014
Laurel Inn Condominiums
66 Reviews & Opinions
Latest: Jan 17, 2014

 Terrace Inn on the Water

We've found that other people looking for this hotel also know it by these names:

Terrace Inn On The Water Hotel Gatlinburg

Address: 396 Parkway, Gatlinburg, Tennessee, 37738, United States