Hilton Garden Inn Austin North

3 out of 5 stars3 Stars

12400 North IH-35 Building C, Austin, Texas, 78753, United States

1 Review

Hilton Garden Inn Austin North
Enter dates for best prices
Compare best prices from top travel partners
Orbitz.com Expedia.com Booking.com


Satisfaction Excellent
Very Good

Value Score Average Value

Similarly priced and rated as other 3 star hotels

Show Prices

Good For Solo
  • Families79
  • Couples68
  • Solo100
  • Business90
  • Worst Check-in Service To Date


    I called to request late check-in and two Queen beds early in the day. LAter in the evening I called back to state we were running an hour behind schedule. They confirmed that there were no double queens left, but they had a roll-away available. When we arrived, it took 15 minutes to check-in because the clerk was not at the front desk. By the time he arrived there were 2 other guests impatiently waiting in line as well. He did not have my request for a roll-away and had to check to see if they even had on left.
    There was one left and he met me at the 1st floor elevator to give me the bed which I had to transport to the room and set up myself. Did I mention that I am in an ankle cast due to an injury from 3 days prior? So the crippled lady, with 10 year old tired and cranky child had to lug the suitcases, purse, computer and now BED to my room.
    There was no room to put down the roll-away, so we had to move the room furniture which was heavily made. Then putting down the bed was a hassle due to the rubber stoppers that wouldn't allow for movement without lifting up the whole item.
    All with my left leg in a cast.

    To date, I have NEVER had such a crappy check-in.
    I mean, they actually handed me a bed and sent me on my way, while I was obviously injured. I would never recommend this hotel and plan to send this story to as many review sites as I can.

    I normally stay at the hotels at the intersection of Palmer Ln and I-35 N, which are cheaper and have a better pool and EXCELLENT service. Try the Springhill Suites or Residence Inn.


Popular Hotels in Austin

Four Seasons Austin

3 Reviews

98 San Jacinto Blvd, Austin

Show Prices

Lake Austin Spa Resort

1 Review

1705 S Quinlan Park Rd, Austin

Inter-Continental Stephen F. Austin

2 Reviews

701 Congess Avenue, Austin

Show Prices

Omni Austin Hotel Downtown

Hotel Class 4 out of 5 stars 6 Reviews

700 San Jacinto Blvd at 8th St, Austin

Show Prices

View all Austin hotels

View all Austin hotels

Latest Austin hotel reviews

La Quinta Inn Austin I-35 South Ben White
141 Reviews & Opinions
Latest: Jul 19, 2014
Marriott Austin At The Capitol
513 Reviews & Opinions
Latest: Jul 18, 2014
Days Inn University Downtown
106 Reviews & Opinions
Latest: Jul 6, 2014
Courtyard Austin South
59 Reviews & Opinions
Latest: Jun 29, 2014
Northcross Suites Hotel Austin
178 Reviews & Opinions
Latest: Apr 17, 2014
Driskill Hotel
763 Reviews & Opinions
Latest: Jul 19, 2014
Crowne Plaza Austin
566 Reviews & Opinions
Latest: Jul 19, 2014
Hampton Inn Austin - North (I-35 & Highway 183)
191 Reviews & Opinions
Latest: Jul 15, 2014
Hawthorn Suites Austin Central
62 Reviews & Opinions
Latest: Jul 4, 2014
Habitat Suites
249 Reviews & Opinions
Latest: Jul 17, 2014
Doubletree Austin North
532 Reviews & Opinions
Latest: Jul 19, 2014
Embassy Suites Hotel Austin-North
441 Reviews & Opinions
Latest: Jul 20, 2014
Barton Creek Resort & Spa
746 Reviews & Opinions
Latest: Jul 18, 2014
Wyndham Garden Hotel and Woodward Conference Center
408 Reviews & Opinions
Latest: Jul 5, 2014

 Hilton Garden Inn Austin North

We've found that other people looking for this hotel also know it by these names:

Hilton Garden Inn Austin North Hotel Austin

Address: 12400 North IH-35 Building C, Austin, Texas, 78753, United States