Omni Austin Hotel Downtown

700 San Jacinto Blvd at 8th St, Austin, Texas, 78701, United States
(4 star hotel)
#5
Rank 5 of 200 hotels
in Austin
Pleasant (2.5 out of 5.0) 6 reviews
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Value Score

Poor Value

Costs More than similar hotels

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Terrible Invasion of Privacy

Terrible (1.0 of 5.0 stars)
by written on April 20, 2010

While here, someone entered my room, went on my computer and watched porn. This could only have been one of two people and yet the hotel denied any knowledge, did nothing to make amends, besides move me to another room--AT MY REQUEST--and then make me feel like I was making the whole thing up. Don't stay here if you value your privacy; they will defend their employees and not think they have to make your stay more comfortable or safe, a basic requirement.

Worst hotel experience ever!

Terrible (1.0 of 5.0 stars)
by written on March 29, 2010

I have never had such an awful experience at a hotel in my life! The staff at this hotel, from the snooty concierge, to the managers that don't know the first thing about customer service to even the maid rolling her eyes at me....this place is awful!!!!! Their "fully stocked suite" is anything but, out dated, not stocked and the manager actually prevented us from bringing our alcohol to our room before we ever had a chance to cause trouble. Mind you, I was with 3 other women in their 40s and 50s, clearly a party crowd! A friend in another room woke up to being bitten by bed bugs and was treated rudely when she complained. Then they pre-charged the room without consent after reminding them we'd be splitting the charges at check-out. I will NEVER stay at another Omni again.

Worst Hotel EVER

Terrible (1.0 of 5.0 stars)
by written on July 10, 2009

I frequent Austin for weekend getaways and chose the Omni for the first time, as I got a great rate on Hotwire. First I will say the rooms were small but nice. The housekeeping was very friendly, as were the bellhops. However, the first night I came back to lobby after a night out with friends. I am in my 30s, and not some college kid cruising in drunk from 6th street. Long story short, a very low class group of girls drunk and looking for a fight were provoking my friends in elevator. As we continued to ignore them, this angered them and I ended up being punched. After filing a police report, she wasnt kicked out of hotel! The mgr and general mgr were RUDE and not accomodating after the girl threatened to finish me off later. THey said I could change hotels at MY expense. So you can get kicked out for noise as policy says at check in, but clock someone in face and you can stay! Mgmt handled POORLY. Also, they put made up charges on our bill. Had to argue that as well. The guests at pool were so trashy like something at a motel 6. NEVER EVER AGAIN would I stay here. Very disappointing stay.

Unique Quality: housekeeping nice, bellhop nice, valet nice. everyone else AWFUL

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Our Favorite

Best (5.0 of 5.0 stars)
by written on March 22, 2008

We have stayed here many times. It just feels like home to us. We love the location, you can walk almost anywhere downtown and we do. The lobby bar is awesome. We grab a drink there and chat with the bartender before heading out. The staff is very helpful and has recommended many good restaurants to us. Room service is good. I like the glass elevator. After we return from our night out my husband likes to people watch out the window. You can see some interesting sights. All the 6th street partiers headed home. This is always our first choice.

Unique Quality: The glass elevator and the lobby bar.

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Omni Downtown - for those that want to waste money

Good (3.0 of 5.0 stars)
by written on May 16, 2007

The Omni Hotel * 700 San Jacinto at 8th Street * Austin, Texas 78701 * Phone: (512) 476-3700, Fax: (512) 397-4888

An elegant riche hotel in the heart of downtown Austin in the famous Omniplex building. Within walking distance from the convention center, 6th street, Red River, and Austin's famous nighttime activities. The staff was friendly and eager to please. But the hotel is definitely centered around those with money. They force a concessions deposit with the room in case you get late night munchies out of the bar-fridge in the room: tiny jar of cashews for $6.50, $4 for a small bag of potato chips, $2.50 for a snickers bar. Lets not even approach the cost to the liquor or room service. They are certainly out for your money in elegance of course! Extra costs for everything - you get more bang for your buck at the Holiday Inn. No free breakfast even though you're paying in excess of $120/night. There is a gym, swimming pool, and hot tub on the roof. Rating: 3 stars out of 5.

Directions: 700 San Jacinto at 8th Street * Austin, Texas 78701

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Rooftop Fun

Great (4.0 of 5.0 stars)
by written on August 25, 2002

I haven't stayed at the Omni in a few years, but I stayed there so often in '99 and '00 they greeted me by name when I arrived. Needless to say, I think they have great service : ).

The only complaint I had was that the water temperature in the showers in the "tower" section sometimes fluctuates unexpectedly.

Unique Quality: The Omni has a large hot tub and a pool similar to a lap pool (1 lane) on the roof. You can get a tan in Austin in February, and the roof top at the Omni is a great place to do it.

Directions: Downtown

Nearby Omni Austin Hotel Downtown

Omni Austin Hotel Downtown

We've found that other people looking for this hotel also know it by these names:

  • Omni Austin
  • Austin Omni

Address: 700 San Jacinto Blvd at 8th St, Austin, Texas, 78701, United States

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Amenities at Omni Austin Hotel Downtown

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Pets Allowed
  • Suites
  • Bar / Lounge
  • Free High Speed Internet

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