| Hotel Rating: |   | | Reviews: 5 | Photos: 1 | | 111 Cesar Chavez Street |
 | Austin Radisson Hotel And Suites Austin Reviews | 1 - 5 of 5 |  |
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 | Radisson Hotel And Suites Austin: Worst Hotel Experience Ever
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I had the worst experience I've ever had at any hotel at this one. I booked my brother and his new wife a suite the night of their wedding and my other brother booked a couple of rooms for us and some friends. First, they confused our reservations. Heaven forbid two people with like last names make reservations for the same night. Second, while checking in I asked the woman at the front desk if they validated for parking and handed her my parking ticket, in the confusion of their screwing up our reservations she never gave it back to me. When I remembered it later and went down to pick it up, instead of giving me back my original ticket, they gave me a "Guest Parking Pass" and charged my bill $15 extra. I argued that it would have been nice to be warned about such a high parking price when making the reservation and they simply said one should expect it downtown. The next day, when leaving, my brothers who arrived at the same time paid half as much for parking using their original tickets. I got charged twice as much because I bothered to let the Radisson staff know I was their customer than if I had been some random person off the street using their garage. I've called to complain and request a credit 3 times and have been thoroughly brushed off by the staff. I have a list of other complaints (room was freezing, ice machine didn't work, soda machine didn't work), but this was the one that crossed the line. Do not stay here! Service is horrible!!
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| Radisson Hotel And Suites Austin: Hotel next to Town Lake, close to Bat Colony
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 Hotel Picture, copyright
Radisson Hotels by Stargazer1
They have Sleep Number beds in the rooms. I'd never slept on one before. I found that when I finally got to sleep, I got a good rest, and slept through the night, not tossing and turning like I usually do. The hotel restaurant is the TGIFriday's in downtown. Good breakfasts.
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