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Sheraton Dallas Hotel, Dallas
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Sheraton Dallas Hotel

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Reviews: 7Photos: 7
400 North Olive Street Between Live Oak and Pearl Streets
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Sheraton Dallas Hotel: Downtown Dallas    Check Rates
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    • Bwana_Brown
  • Updated By Bwana_Brown on July 21, 2003
    • A very nice hotel located in the heart of downtown Dallas, with one of the train system stops right beside it. Our 11th floor room had a great panoramic view of the Dallas skyscrapers nearby yet, between them, you could also see out to the country-side beyond the city.

    Very comfortable and spacious rooms with friendly staff. Room Service meals were some of the fastest that I have ever had. The hotel is connected by a skywalk to a convention center next door and it also has a great exercise room and both indoor and outdoor swimming pools. We paid US$102/night including taxes for the two of us.

  • Theme: Hotel
  • Price: US$40-80    » Currency Converter
  • Comparison: about average
  • Directions: Downtown center of Dallas
    • Not Helpful 1 2 3 4 5 Very Helpful
    Sheraton Dallas Hotel: Best Hotel for Using Buses and the Rail    Check Rates
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  • Satisfaction:
    • lisa_lise
  • Updated By lisa_lise on June 16, 2004
    • Roomy, immaculate bathroom - Dallas
    Roomy, immaculate
    bathroom
    by lisa_lise
    Price: I stayed here for about $70/night through Expedia in May 2003.

    Location: This hotel is the absolute BEST location for using the bus system or the rail. A multi-bus bus station (not sure about the official name of this kind of thing) is on one side of the hotel, and a light rail station is on another. You literally just cross the street to reach either of them. It's also within walking distance of the Dallas Museum of Art and the Sculpture Garden.

    Staff: The concierge was extremely helpful. He gave me a free map, and he took time studying the map to find whatever obscure street I asked about. The cashier in the hotel boutique by the first-floor elevators gave me change for the bus, and she was very gracious and didn't make me feel bad for taking her change without patronizing the store.

    Room: My room was average size, but the bathroom was on the large side. Everything was spotless and the bed was very comfortable. Windows covered almost one whole wall, affording me the view captured in the picture on this homepage. My room also had complimentary gourmet coffee and a coffeemaker, and extra toiletries including a showercap and really good lotion.

    My only word of caution is that local calls are NOT free, so you'll want to use your calling card to call the bus system, etc.

    I wouldn't consider staying anywhere else in Dallas.

  • Theme: Hotel
  • Price: US$40-80    » Currency Converter
  • Comparison: about average
  • Directions: Downtown
    • Not Helpful 1 2 3 4 5 Very Helpful
    Sheraton Dallas Hotel: Terrible experience!    Check Rates
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  • By maya118 on April 4, 2004
    • I recently attended a national professional conference at Adam's Mark Resort & Hotel in Dallas with 3 colleagues. After making reservations, a reduced group rate became available according to email from our organization. When I called as directed by email to receive the new rate I was told the rate was not in the computer & to bring the email to the hotel.

    Upon arrival I was informed a manager was unavailable & would get back with me about the reduced group rate. After not hearing back in 3 days, I requested to speak with a manager. I was connected via front desk phone to someone whom I later found out was a desk clerk. He would not honor the rate, but another employee quoted us a somewhat reduced rate & we were satisfied.

    The next day my friend's BANK account (debit card) was overdrawn due to the hotel's error of a $900 hold on her account! Nobody apologized or offered her a free dinner, transportation, etc. due to their error, which took until the next day to correct. The reduced rate was not noted & we were again quoted original check-in rate. After waiting over 2 hrs. to speak with a manager & resolve the issue again, he offered to comp one night's stay & reduce our rate. We shook hands & the following morning at check-out there was no record of the entire fiasco!!!

    After waiting again for a manager to review the issue, we missed our shuttle to the airport. Although he ended up giving us 3 nights free, the aggravation was certainly not worth the trouble! The manager & desk clerk at check-out were the only ones to apologize for the errors & inconvenience.

    downtown location with convention center

  • Theme: Hotel
  • Price: US$120-180    » Currency Converter
  • Comparison: more expensive than average
  • Directions: Downtown near Arts District
    • Not Helpful 1 2 3 4 5 Very Helpful
    Sheraton Dallas Hotel: Great hotel for geeks    Check Rates
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  • By lindaoftexas on March 27, 2006
    • Incredibly helpful staff, very polite and helpful during a very busy convention weekend. Would definitely recommend to anyone looking to stay in the Dallas metro area.

  • Theme: Hotel
  • Price: US$80-120    » Currency Converter
  • Comparison: more expensive than average
    • Not Helpful 1 2 3 4 5 Very Helpful
    Sheraton Dallas Hotel: Top of the Mark    Check Rates
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    • starrlot
  • By starrlot on February 11, 2007
    • View from the pool - Dallas
    View from the pool
    by starrlot
    One of the best hotels in Dallas. Relaxing by the pool, or even going out to look at the skyline at night is the best way to end the night before going to bed. The beds are extremely comfortable. The service from the restaurant to room service is perfect. Valet is fast and friendly.

    We always stay at the Mark. Nothing else comes close...yet.

    View of the skyline. close to the rail system and every request is fulfilled promptly.

  • Theme: Hotel
  • Price: US$120-180    » Currency Converter
  • Comparison: about average
    • Not Helpful 1 2 3 4 5 Very Helpful
    Sheraton Dallas Hotel: Now the Sheraton:    Check Rates
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    • ATXtraveler
  • By ATXtraveler on November 2, 2008
    • Sheraton Dallas Hotel - Dallas
    by ATXtraveler,
    1 more photos
    One of the most centrally located hotels in the Downtown Dallas area is the Sheraton Dallas on Olive Street. This hotel used to be the Adam's Mark, and Virtual Tourist as well as many other publications still have it listed as such. This is a beautiful old hotel, featuring an over the street bridge between the hotel and the convention area connected. It also features a bridge across a park to the Westin City Center and the Plaza of the Americas shopping center.
    The hotel itself has a wide selection of rooms from the small room, up to the luxury suite. I have done business several times in this hotel, because of its location, ample parking, and access to the light rail station (less than a block).

    Overall, this would be a quality choice for someone using public transportation, and would give you access to most of the downtown, West End and areas where the light rail heads.

    One of my other favorite features of this hotel is the small bagel shop that is attached to the building. It is a nice little snack shop that seems to have everything in the morning. It is a licensee franchise for Starbucks, but you can not use Starbucks gift cards.

    I have also parked here several times during conventions, and the valet service is actually less expensive than the self park, at $15 per day.

  • Theme: Hotel
  • Price: US$180 and up    » Currency Converter
  • Comparison: more expensive than average
  • Phone: (214) 922-8000
  • Website: http://www.starwoodhotels.com/sheraton/property/overview/index.html?propertyID=3207
    • Not Helpful 1 2 3 4 5 Very Helpful
    Sheraton Dallas Hotel: Great Stay at the Sheraton Dallas    Check Rates
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  • By GoRaiders123 on August 11, 2009
    • My room at the Sheraton Dallas - Dallas
    My room at the Sheraton Dallas
    by GoRaiders123, 2 more photos
    I stayed at the Sheraton Hotel in August while on business in the Dallas area. The hotel has recently been remodeled, and everything looks brand new. My room was very comfortable, and the beds are the best hotel beds in the business. There was also a real cool sports bar in the lobby called Draft. It offered plenty of TVs, and a couple of really nice pool tables.

    My room was on the 25th floor and offered great views of Downtown Dallas. There was also a new fitness center that was perfect for me since I like to work out in the mornings.

  • Theme: Hotel
  • Price: US$120-180    » Currency Converter
  • Comparison: about average
  • Phone: 1-866-716-8134
  • Website: http://www.sheratondallashotel.com/
    • Not Helpful 1 2 3 4 5 Very Helpful
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