A family emergency caused me to have to cut or trip short. The hotel Desk called me @ 4:00 PM to confirm my reservations and I told them that I would have to cancel the second night. The at first refused because of a 2 night minimum. When I told him that that was never mentioned he then refused because of a 24 hour minimum cancelation notice. I reminded him that it was a family emergency and this was 23 hours notice they still refused. He agreed to refund my money after proof from the hospital of the emergency, but then reneged on his promise after the hospital sent him proof. I confirmed after the fact that he was indeed booked at 100% on the nights in question. I later checked and confirmed that both of the rooms that they charged me for were rented to someone else. Front Desk staff were very rude!
Unique Quality: Cheated me out of $250 after lying to me and saying that he would refund my money with proof from the hospital.
Directions: Off the map
308 South Washington Street, Fredericksburg
314 E. Highway St., Fredericksburg
723 S. Washington St., Fredericksburg
908 S. Adams St., (formerly Comfort Inn), Fredericksburg
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Address: 314 E. Highway St., Fredericksburg, Texas, 78624, United States