Embassy Suites Hotel DFW Airport North Outdoor World

2401 Bass Pro Drive, Grapevine, Texas, 76051, United States
(4 star hotel)
#8
Rank 8 of 18 hotels
in Grapevine
Terrible (1.0 out of 5.0) 1 review
Write a Review

Value Score

Poor Value

Costs More than similar hotels

See Best VT Value Hotels

Worst Check-In Ever

Terrible (1.0 of 5.0 stars)
by written on June 30, 2008

My family checked-in and were treated with a friendly bell hop and he helped us to our room on the 3rd floor. The second we opened the door the EXTREME smell of smoke billowed out toward us. I immediately called the front desk and reminded them that our confirmed literary I was holding specifically said a non-smoking room. The lady at the front desk interrupted me rudely and said, "Yea, I see that." She then proceeded to tell me that they only had 1 room available and it would be a 45 minute wait and were told to go down stairs. We then went to the front desk and the young man that was checking on a room for us was EXTREMLY RUDE. He acted like he did not want to be there and that we were a HUGE inconvenience. We explained that we had a confirmed reservation for 2 beds and he said they only had a king left. He ignored us and didn't offer any apologies but then asked how we wanted to pay. We told him we needed the room with the 2 beds we had originally confirmed and he said again, how do you want to pay? We have traveled extensively and this was by far the worst service we have EVER experience. We picked up our bags and went to the Marriott next door.

Nearby Embassy Suites Hotel DFW Airport North Outdoor World

Embassy Suites Hotel DFW Airport North Outdoor World

We've found that other people looking for this hotel also know it by these names:

  • Embassy Suites Grapevine
  • Grapevine Embassy Suites

Address: 2401 Bass Pro Drive, Grapevine, Texas, 76051, United States

Amenities at Embassy Suites Hotel DFW Airport North Outdoor World

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Pets Allowed
  • Continental Breakfast
  • Shuttle Service
  • Suites
  • Bar / Lounge

Grapevine Travel Forum

Need advice about Grapevine, Texas? Visit the Travel Forum for Grapevine and ask our Answer Gurus.

Latest Grapevine hotel reviews

Gaylord Texan
Great (4.0 out of 5.0) 4 Reviews
Garden Manor Inn
1 Review
 
Explore Deeper into Grapevine
Downtown Grapevine
Things to Do
The Grapevine Opry
Things to Do
1888 Cotton Belt Depot
Things to Do
Enjoy Main Street Days
Things to Do
Upscale, Steak Restaurant
Restaurants
La Buena Vida Vineyards--Live Music & Texas Wines
Things to Do
Grapevine Lake
Things to Do
Popular Mexican Restaurant
Restaurants
Italian Restaurant
Restaurants
Two for Tea?
Restaurants
Bakery and Restaurant
Restaurants
Texas Cafe and Wine Bar
Restaurants
Great New Mexican Restaurant
Restaurants
A Hearty Breakfast
Restaurants
Neighborhood Sports Pub and Grill
Restaurants
A Deli With A Past
Restaurants
A Taste of Texas
Restaurants
A Glimpse of San Antonio...in Grapevine
Restaurants
Terrific Breakfast; Country French Decor
Restaurants
Dinner Fabulous and Music Awesome!
Restaurants
GAMEWORKS--take the kids!
Things to Do
The Grapevine Choo-Choo
Things to Do
A Candlelight Historic House Tour
Things to Do
Concerts at The Botanical Garden
Things to Do
Everything for the outdoorsman
Shopping
"Mills" means savings
Shopping
Main Event-- Great for Kids!
Things to Do
Sculpture #1--Sunday Skaters
Off The Beaten Path
Homestead Winery
Things to Do
Cross Timbers Winery
Things to Do
GRAPEFEST--The Activities
Things to Do
GRAPEFEST--The Event
Things to Do
Visit the Old Log Cabin
Things to Do
Don't End Up Here!
Things to Do
A good intro to Texas cuisine
Restaurants
"The Grapevine Nightwatchman"
Things to Do
The Texas Public Art Walk
Things to Do
Grapevine Wineries
Things to Do
Wallis Hotel
Things to Do
Bass Pro Shops Outdoor World
Shopping