Best Western Garden Inn San Antonio

The staff was very friendly. Room was clean and quiet. However, security around hotel is not very good. We had a break-in, in our "less than a month old" van. They broke the back window and took about $1,500 worth of items from our vehicle. We had just spent a month at our son's house and were transporting items from one son to another, and from and to a reunion. They broke our window and took bags, suitcases, computers, and other items.

Police responded, but they did not catch the thieves. We were one of two vehicles in that hotel parking lot to be robbed. The police said there had been three robberies in that area that night. Here we are 5 days later, and they have yet to look at the surveillance video. We will never see any of our items again, and we feel very violated. PLEASE do not leave anything in your vehicle. The police said they use a flashlight to see what is in your vehicle and then destroy the vehicle while getting the items out.

We will not ever go back to that hotel or area again.