Carefree Inn Lackland

Carefree Inn Lackland

100 Valley Hi Dr, (formerly Valley Hi Inn), San Antonio, Texas, 78227, United States

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45%

of people enjoy staying here

2.5 our of 5 stars 47 Opinions

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21

Our Members Say

  • truettj profile photo
  • Reviews: 1

1 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

Nightmare at Carefree Inn

I cannot believe I was charged for these rooms. To begin with when I arrived I was to have 2 adjoining pet friendly rooms with queen beds they only had one room for me so they put half of my family in a room across the hotel. Then rm 253 bed closest to bathroom has a huge slump in mattress, the coffee pot didn't work was promised one never recieved it. The water was cut off with no explaination and hour later it is muddy or rusty. Then the power was out. Then I was was locked out of my rooms for a pet deposit of $25.00 that I assumed I paid for when I made these reservations. The hotel washer and dryer is on outside wash cycle very fast clothes werent even clean and dryer had to run 3 runs at a dollar each to get clothes semi dry. After I checked out I recieved a call from the inn saying my pet done damage to the hotel the carpet at the front door, This was already pulled up you tripped on it when you walked in and they wanted me to come back and give them $10.00 I told the man then they owed me a refund I was wasn't paying them another dime for the poor service and accomidations I recieved. I was very disappointed in the service and accomidations I recieved. I do not appreciated getting blamed for damage that was already apparent when i got there I have a very tiny dog (teacup chiweenie) there is no way she could have done any pulling up of carpet this carpet was already loose and the staff tried to blame me because I had an animal.

  • Opinion of Price: about average
  • Written February 8, 2011

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truettj profile photo

 I cannot believe I was charged for these rooms. To begin with when I arrived I was to have 2 adjoining pet friendly rooms with queen beds they only had one room for me so they put half of my family in a room across the hotel. Then rm 253 bed closest to bathroom has a huge slump in mattress, the coffee pot didn't work was promised one never recieved it. The water was cut off with no explaination and hour later it is muddy or rusty. Then the power was out. Then I was was locked out of my rooms for a pet deposit of $25.00 that I assumed I paid for when I made these reservations. The hotel washer and dryer is on outside wash cycle very fast clothes werent even clean and dryer had to run 3 runs at a dollar each to get clothes semi dry. After I checked out I recieved a call from the inn saying my pet done damage to the hotel the carpet at the front door, This was already pulled up you tripped on it when you walked in and they wanted me to come back and give them $10.00 I told the man then they owed me a refund I was wasn't paying them another dime for the poor service and accomidations I recieved. I was very disappointed in the service and accomidations I recieved. I do not appreciated getting blamed for damage that was already apparent when i got there I have a very tiny dog (teacup chiweenie) there is no way she could have done any pulling up of carpet this carpet was already loose and the staff tried to blame me because I had an animal. 

877 members live in San Antonio

 

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Q: What is the best way to get from the airport to the River Walk area of SA? "What is the best way to get from the airport to the River Walk area of SA (and back of course)? Is it far? Should I just Eff it..."

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 Carefree Inn Lackland

We've found that other people looking for this hotel also know it by these names:

Carefree Hotel San Antonio
Carefree Hotel Lackland

Address: 100 Valley Hi Dr, (formerly Valley Hi Inn), San Antonio, Texas, 78227, United States