Emily Morgan Hotel

3.5 out of 5 stars3.5 Stars

705 E Houston St, San Antonio, Texas, 78205, United States

6 Reviews

The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel
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92%

Satisfaction Excellent
Excellent
54%
228
Very Good
30%
128
Average
8%
37
Poor
3%
16
Terrible
1%
8

Value Score Average Value

Rated 10% higher but also costs 69% more than other 3.5 star hotels

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Good For Solo
  • Families89
  • Couples82
  • Solo100
  • Business87
  • Dirty linens, no soap, rude service

    by

    Went on an extended weekend and booked the Emily Morgan through Priceline. Got a great deal but then again you get what you pay for. The hotel decided to downgrade our room even though we paid for an upgrade by contacting the hotel directly after booking. Upon arriving in our room we found there to be no hand soap, no regular coffee, only decaf, no ice bucket, no iron but worse of all the sheets were dirty and when housekeeping came to change them they took our pillows only to bring them back after we had to call for them 30 minutes later. If you want an unpleasant stay then book here, if you want a pleasant hotel then go elsewhere. The staff was not much help either with the exception of one person who tried to help but could not do much. Guess one gets what they pay for.

    Unique Quality: None......

  • gover's Profile Photo

    Great location

    by

    We got a good price on Priceline and we loved the close location to the downtown/Riverwalk area. If we got lost we just asked people where the Alamo was and then we could find our hotel which is right next door.

    Unique Quality: Parking is very expensive in downtown San Antonio.

    Directions: Very close to the Alamo

  • klj&a's Profile Photo

    Emily Morgan Hotel

    by

    Stayed here for 5 nights. The hotel was nice a clean and very close to the Alamo(13 steps!), the Riverwalk and the Convention Center. There is a bar(Oro) that's good for a night cap. There is a swimming pool and jacuzzi. Had a nice big working desk. One issue was not having free internet access.

    Directions: Right across the street from the Alamo.

  • hoofhearted's Profile Photo

    Gorgeous Boutique Hotel

    by

    This "grand dame" is located right downtown across the street from The Alamo. You've got easy access to the Riverwalk, and right on a Trolley line to get to King William district and Market Square. The restaurant/bar, Oro, is conveniently located in the lobby area and has delicious food and drink. There are a variety of guest rooms, so be sure to make your request at the front desk when you check in if you want a specific view.

    We would definitely stay here again, great staff and a very comfortable environment.

    Unique Quality: The hotel was built in the late 1920's as The Landmark Building. Used as medical offices, it became a hotel in 1983 and was reopened as The Emily Morgan in 2002. Very unique facade with great detail and lots of gargoyle's!

  • keeweechic's Profile Photo

    Emily Morgan Hotel

    by

    At the time this hotel was being built in 1926, it was the tallest building west of the Mississippi.

    The Emily Morgan is a deluxe hotel located 5 miles from San Antonio International Airport and right next to the Alamo.

  • PookieRabbit's Profile Photo

    Ramada Emily Morgan.

    by

    Unique Quality: As you can see the Emily Morgan is pretty much downtown. And just in case you didnt realise it this shows just how downdown the Alamo is also.
    Got this hotel pretty cheap and was no problems. My only critisism is the pool - small and gets about 1 minutes sun each day!

More about Emily Morgan Hotel

San Antonio - High End

by keeweechic about Emily Morgan Hotel

At the time of it's construction in 1926, this hotel was the tallest building west of the Mississippi.

The Emily Morgan is a deluxe hotel with 177 rooms and suites. Some have wonderful views of the Alamo. Some of the rooms also feature Jacuzzi tubs.

They also have a library, a pool area with a stainless steel pool and a fitness centre.

I recommend the Marriot Market...

by Heleyna

I recommend the Marriot Market Center if you can afford to spend over $200 a night.
Another good choice and there are many is the Emily Morgan located across the street from the Riverwalk and next to the Alamo. Ask for the Ghost Hunter's rate of $85 then meet the ghost tour group at dusk at the monument to the defenders of the Alamo. It's a fun evening of storytelling and history.
Any hotel on the Riverwalk is going to be nice, but there are more moderately priced hotels just a short walk away. There's even a Motel 6 within walking distance. I suggest you do a hotel search on the internet and do some comparison pricing.

Great Hotel-Great Location

by A TripAdvisor Member

We were blown away by what the renovation of Emily Morgan Hotel. We took our last holiday of the summer on a whim, found the web site for Emily (which by the way has great deals if you book direct), and were plesantly surprised when we arrived.

From the Valet Staff, to the Desk Clerks, to Housekeepers, everyone we came in contact with called us by name, thanked us, and asked was there anything they could do for us? This is so nice because most hotels, especially those in resort areas, do not bother with the small touches.

The room was fabulous!! Oversized, feather beds, and a jacuzzi tub that overlooked the Alamo! Since we were on a romantic rendevous the staff set up candles around the jacuzzi and placed rose petals on the bed.
This was a great touch.

Location cant be beat. Right next door to the Alamo and Riverwalk.

We would highly recommend Emily to all of our friends! Keep up the good work.

Beautiful Hotel... Subpar Service

by TripAdvisor Member zeboe

A friend and I recently spent 4th of July weekend in San Antonio. We couldn't agree on a hotel so we decided to stay one night at each hotel since we were going to be in town for 2 nights. The first night we stayed at the Menger Hotel. Just before we checked out the next day we called the Emily Morgan Hotel to see what time we could check in. They told us they would have a room ready at 1:00 p.m. After we checked out on Saturday we went straight to the Emily Morgan Hotel just one block away. When we got there they told us we would have to wait until 3:00 to check in because no rooms were available. Needless to say, we weren't very happy about that. When we finally checked in and got to our room we noticed that the snack bar had not been replenished from when the people who had the room before us stayed there. They even left an open can of Pringle's potato chips on the table. We had to call down stairs to report this because they have outrageous charges for eating items from the snack bar and we didn't want to be charged for eating something that wasn't ours. Also, there was supposed to be a nightly turn down service provided to us that was not honored. When we called to report that this service was not performed we were told that the housekeeping crew were already gone and that it would be taken care of the following night. That did us absolutely no good since we were there only one night. Also, the shower in our room was barely functional. The water temperature kept changing from hot to cold and then back to hot over and over. The shower curtain was too small also. It covered only about half of the width of the tub so the floor would always get wet when you took a shower. When it was time to check out they screwed up our bill. They tried to charge us $30 extra for a continental breakfast (which had terrible service) that was supposed to have been included in the room package. They did straighten that out, however. Aslo, don't plan on doing much swimming while your there. You'll know what I'm talking about when you see it. There are a few good things to say about our stay though. The hotel was beautiful. It is probably the most beautiful hotel I have ever stayed in. Our room was huge and very nicely decorated. The feather top king size bed was nice also. The employees are very friendly also. I just think that some of them might not be very competent.

Won't stay there again!

by A TripAdvisor Member

Reading about the Emily Morgan Hotel on the Internet prompted my husband and I to give it a try. We like to try different hotels. Even though there were some who gave it unfavorable reviews, we wanted to see for ourselves. The location was excellent, immediately across from The Alamo. Our second floor room over-looked The Alamo. Valet parking is the only thing available at $16.50 per day. The valet attendents were friendly and courteous. Upon entering the hotel to check in, we immediately noticed that it had a cold, impersonal feel in the lobby. While of contemporary design and furnishings, the decorater could have given it more warmth. The hotel bar and dining room are in the lobby. The dining room was extremely plain consisting of booths and tables. It was without charm and decor. A Denney's has more atmosphere! We did not eat there, so I can't comment on the food or service. Our sleeping room was quite nice, also furnished in the contemporary style and with contemporary wall art. As reported by previous guests, the hot water was a problem in that it took a very long time to get hot enough to bathe/shower. The towels were up to our expectations. Emily Morgan touts their 250 thread count sheets....our 2 double beds had very thin, 50% cotton and 50% polyester sheets. Emily Morgan touts that their beds have feather tops....neither of our beds had feather tops. One of the comforters had a large dark stain on it. The base of our little round table looked as though it had not been dusted in months! The coffee mugs provided for our use were NOT clean. Starbucks coffee was complimentary, but I do NOT like Starbucks coffee and would have appreciated any other brand. There was no sugar substitute provided or cream. The A/C was great and the TV reception was good. Emily Morgan touts robes provided. Our room had only one robe, but the bellhop instantly called down for a second robe which was delivered promptly and they were very comfortable. Emily Morgan touts a daily newspaper; we did not get one. Many of the above-mentioned "problems" are encountered in one form or another in most hotels, everywhere, so we were not completely surprised by Emily Morgans deficiencies, but won't stay there again. We prefer a hotel with charm and atmosphere above cold, sterile contemporary.

Photos

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The Alamo and the Emily Morgan HotelThe Alamo and the Emily Morgan Hotel

Forum Posts

Need to know

by maxxmann1

1st timer to SA. coming in 24th saturday afternoon, 40 someth'n bizness man staying on River.

Best place from 10-2am, upscale, dance , Jazz?

Brunch or breakfast on Sunday where?

neighborhood bar and restaurant to watch a race or the Spurs?

thanks

Maxx

Re: Need to know

by TXgal

Everything you would want is on the Riverwalk. Bars, brunch & basketball. Depending on where your hotel is, you might want to check with the concierge to see what's closest to you. There is a Hooters in the RiverCenter and another sports bar inside the Hilton. Club Rive and Zen Bar are good for dancing, don't know where you would find jazz but I'm sure there is someplace, maybe Zinc. If you want great mexican food and margaritas (good for brunch), walk or take a cab to Market Square and check out La Mexicana or Mi Tierra (right next to each other). Great shopping at Market Square too.

Re: Need to know

by hoofhearted

Downtown S.A. it is tough to find that combination of "upscale, dance and Jazz" in one place! Agreed, Club Rive is convenient and a good place to start. Also try Charles Court, which basically takes up an entire block with different clubs/bars (Drink, Cielo, Zinc, Oysters, Medusa, Leapin Lizard), between Market and Commerce/Presa and Navarro.

Sunday breakfast you can walk or catch a trolley over to Market Square. Mi Tierra is open 24 hours, it's not buffet but good down-home Tex-Mex. St. Anthony Hotel, Menger Hotel and Emily Morgan Hotel all do a good, traditional Sunday Brunch.

Tex's at the Hilton has a good sports bar, and The Ticket at the corner of Houston and Lasoya.

Enjoy!

Comments (1)

  • JoshuaM35's Profile Photo
    May 28, 2013 at 6:26 AM

    Defintely NOT worth the money! I spent what averaged out to be a tad under $200 a night here this past weekend May 25th and 26th. I feel as if I have been ripped off. When one spends this amount of money on a hotel they expect certain things and certain services. From the moment we arrived until we left, we were anything but impressed. We pull up around 9pm on friday night to see 3 valet guys standing around outside yet not a one walked over and helped my wife and I with the 4 big bags we had. They literally sat there and watched us. Then we get to the front desk to check in. They ran out of cookies to give. (One of their signatures) THen we get to the room and it was decent for the exception of panels that were falling off the bath tub, toilet paper stuck in the door peep hole, and an AC system that barely worked and made all sorts of noises. I have pictures of EVERYTHING and hope i can figure out how to post them here. You had to set the tempature at below 45 degrees just for it to feel 65 degrees in there! The first night we sweated our tails off! Again...we paid almost $200 a night here!!! On sunday at check out the elevator was broke and only one was working. We called down for valet to have our car ready, and then it took us over 20 min to get down stairs due to the elevators being broke! Once we got down there they had lost our car AGAIN!~ Oh, didn't i mention? They lost our car on Saturday as well! Oh, and we paid $30 a day parking x's 3 days! 2 of which they lost our car! Upon check out we waited 33 minutes before our car arrived and only after i got upset and demanded a manager! Well, I for one will never be back, am surprised that Hilton put their name on this hotel and certainly feel as if I got ripped of there!! I wouldnt reccomend staying here for the money. The days inn not far from there would have been a higher class hotel.

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 Emily Morgan Hotel

We've found that other people looking for this hotel also know it by these names:

Emily Morgan San Antonio
Hotel Emily Morgan

Address: 705 E Houston St, San Antonio, Texas, 78205, United States