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226 Dwyer Avenue, San Antonio, Texas, 78204, United States
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Emerald38
- Reviews: 1
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Lousy Service
My Wife and I booked 5 nights with Wyndham, Tues - Sat, We worked all day Tuesday packed up the car and Drove the 5 hours to San Antonio. We unpacked the car, and got right into bed. on Wednesday 28 Apr 2010 while making the bed we found a grapefruit sized dried HUMAN BLOOD stain on the sheets, bed spread and mattress pad. it was about knee level. I took the sheet to the Resort Manager Ken Williams and asked for new sheets, nothing else. We got our sheets and Ken said he would look into it. Later that day (about 2pm) we received a call from Ken, He told us after his investigation he had determined that we were at fault and he would be charging us a $175.00 room cleaning and Sanitation fee. Which he charged to the CC on File. We left and will never return to another Wyndham.
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My Wife and I booked 5 nights with Wyndham, Tues - Sat, We worked all day Tuesday packed up the car and Drove the 5 hours to San Antonio. We unpacked the car, and got right into bed. on Wednesday 28 Apr 2010 while making the bed we found a grapefruit sized dried HUMAN BLOOD stain on the sheets, bed spread and mattress pad. it was about knee level. I took the sheet to the Resort Manager Ken Williams and asked for new sheets, nothing else. We got our sheets and Ken said he would look into it. Later that day (about 2pm) we received a call from Ken, He told us after his investigation he had determined that we were at fault and he would be charging us a $175.00 room cleaning and Sanitation fee. Which he charged to the CC on File. We left and will never return to another Wyndham.
881 members live in San Antonio
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Wyndham La Cascada
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- Wyndham San Antonio
Address: 226 Dwyer Avenue, San Antonio, Texas, 78204, United States