Value Score Great Value!
Good For No Data
rude guy at front desk
How hard is it to check someone into a hotel....guess not as exciting as playing games on his phone or stuffing his face with fries.
Unique Quality: The guy at the front desk was rude, demeaning and disrespectful. WE will NOT be returning.
Directions: San Marcos
San Marcos Hotel -- not the best
Holiday Inn Express, San Marcos, was adequate, but that's about all. It is NOT a good bargain for what you get. Other hotels in the immediate area are nicer and the same price, but they were booked up.
The lighting was dim even with all lights on, thanks to the new green lightbulbs. One of the drapery hooks was off, so the drapes hung lopsided. Since we had to keep the drapes open for lighting, it would have been nice if there were sheers. There was white paint (I hope it was paint) on the love seat in the room. The box spring was ripped and ragged. The blanket was either dirty or burned. Sheets were hard and rough, but the mattress was comfortable.
The bathroom was clean, but there was no heat lamp (it has been replaced by a "green" bulb). Even my husband complained about that!
Only one elevator so service was slow, and it was small and dumpy inside.
Saturday night I thought I heard a dog barking. Sure enough there was one in the hall Sunday morning. Allowing pets are OK only if you have one! For everyone else, it isn't so great.
The ice machine on our floor was not working on Sunday morning.
Staff was pleasant and nice although the maid did knock on the door at 9:15 Saturday morning.
I would stay at HI Express San Marcos again ONLY if it's the only place I can get a room.
This hotel could use some fixing up or reduce the rates accordingly.
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108 N I H 35, San Marcos
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1507 Interstate Hwy 35 North
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