Excellent hotel, brilliantly situated in the centre of Moab. Huge rooms, well maintained and clean. Very comfortable bed and staff were friendly. Only thing that lets this place down is the breakfast which was dire.
If you are staying in Moab I din't think you can beat this place for convenience and location.
Wonderful Motel in a Beautiful Setting
I have stayed in Moab several times, and the Best Western Canyonlands Inn is by far the best. The rooms were clean and beautifully decorated. The staff was very helpful. The common areas and lobby were welcoming. The motel is located in the center of Moab--an easy walk to every restaurant and shops. There was a great restaurant--Pasta Jay's--on the corner that offered marvelous Italian food (unique dishes). I would definitely stay here on my visit to Moab.
Great location in the centre of town. Friendly check in, staff helpful when we had issues with the wireless internet. Even loaned us a cable without writing down our room number.
We had a King room with sofa bed, very spacious and clean. Well maintained furnishings.
Didn’t use the outdoor pool due to the cooler weather but it looked clean. The inclusive continental breakfast is pretty average. For a "proper" breakfast, we recommend the Jailhouse which is nearby. Pasta Jay’s restaurant (on the Best Western’s parking lot) is excellent for dinner – and the only place in town which serves dinner to 10.30pm.
If you are using Moab as a base to see eastern Utah, this is a great place to stay. The room was spacious, and immaculate. The breakfast that was included included waffles and eggs. The staff was friendly and there was plenty of free parking.
Wonderful hotel, large rooms, very clean, staff friendly and helpful and pool was very clean. Great location! Traveling with our 7 year old grandson and the large room was very nice to have. Would definetely stay here again.
Mixed Reaction to This Motel
My family and I stayed at the Best Western Canyonlands Inn for two days in June 2007, and I have mixed feelings about this motel.
On the plus side, as others have noted, the rooms are very large, and the extra space is nice to have. Also, the location, in the heart of Moab, is convenient.
However, our room (a "deluxe" with two queen beds) could have used some updating. The beds needed replacing and upgrading, the pillows were cheap and small, and the bedlinens and bedspread weren't up to the quality I expect in a three-star/three-diamond property. (I spend about 75 nights a year in hotels.) Most chains these days are devoting a lot of attention to high-quality matresses, sheets and pillows, but the Best Western Canyonlands is definitely way behind the curve on this.
Also, the breakfast service and front desk people didn't seem well trained. Most of the staff apparently were young, summer workers. That can be a plus if they're trained a little, but these didn't seem to know much about what was going on. At prime breakfast time, the breakfast room was a study in chaos, with guests lined up waiting for everything, and far too few tables to handle the crunch -- I mean, don't they do this every morning? Can't management figure out the basic logistics of serving breakfast?
All in all, this motel is okay, but I wouldn't give it more than two stars/two diamonds and don't think it compares with similarly priced properties by the Hilton, Marriott and some of the other chains. If I returned to Moab, I'd probably look at another option, perhaps the Holiday Inn Express or La Quinta.