Sleep Inn Moab

Our Members Say

 Hello,
I am doing this as a warning to others about the management of this hotel, (motel ).
We were staying here for the 2nd time on our return trip from vegas with my mother who has non-treatable leukemia. The front desk lady told me that she was appreciative of our reason for the trip, and our return business, so she quoted me a price reduction on our 2nd room ( we booked 2 rooms each way) of only $25.00. The next day upon checkout, the front desk said they couldnot authorize this and I had to call the general manager later. We left for Fort Morgan, CO., and I had to call 3 times before the general manager, ( tim erickson ) took my call. He ended up telling me that Arlane was relatively new and could not give such an offer. He then proceeded to tell me that I was a manipulative liar and that I had tried to coerce his employee after which he promptly hing up on me. This while we were driving to Denver to find my mother a hospital, ( and her hospice caretakers ) where she could have an emergency blood transfusion. To say that Tim Erickson's customer relations were lacking is an understatement. I was dumbfounded that someone could get into such a position with such poor customer relations skills. The whole experience left me with an absolutely sickening feeling in my stomach that I still have when thinking about it to this day. I would strongly recommend that anyone planning a trip there , ( Arches national Park is amazingly beautiful) avoid this place like the plague, or at the least, make sure who the g.m. is before booking.
I hope this keeps anyone else from ever having the negative experience I had there. Wishing everyone the best possible trip/vacation experience they may have, Dustin Rhodes 

10 members live in Moab