Doubletree Hotel Richmond Downtown

Doubletree Hotel Richmond Downtown

Hotel Class: 3.5 out of 5 stars3.5 Stars - 1 Review and 98 Opinions

301 West Franklin Street, Richmond, Virginia, 23220, United States

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74%

of people enjoy staying here

3.5 our of 5 stars 99 Opinions

Excellent
 
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25
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17

Our Members Say

  • abgates2 profile photo
  • Reviews: 1

1 out of 5 starsUser Rating

BEWARE Blocking Rooms!

I blocked 20 rooms for an engagement party for my son, with the understanding that there was a cut-off date, after which the rooms would be "un-blocked" automatically. I foolishly gave my credit card number as a guarantee. After numerous friendly emails back and forth before the event, none indicating there would be any charge if some rooms were not reserved by guests, after the event was over, Doubletree charged my account $1,900 for 18 un-used rooms! I disputed the charge through my bank, but Doubletree was able to produce a fine-print "cancellation clause" from the web site where I blocked the rooms. Only a lawyer could have understood it, but it apparently gave them the legal right to charge me for the unused rooms. So, I'm out almost $2,000 for making the mistake of trusting Doubletree to deal honestly with me. I have told everyone I know, and several event venues nearby this location to BEWARE of dealing with this shady outfit. BE WARNED!

  • Opinion of Price: about average
  • Written June 4, 2011

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Our Members Say
abgates2 profile photo

 I blocked 20 rooms for an engagement party for my son, with the understanding that there was a cut-off date, after which the rooms would be "un-blocked" automatically. I foolishly gave my credit card number as a guarantee. After numerous friendly emails back and forth before the event, none indicating there would be any charge if some rooms were not reserved by guests, after the event was over, Doubletree charged my account $1,900 for 18 un-used rooms! I disputed the charge through my bank, but Doubletree was able to produce a fine-print "cancellation clause" from the web site where I blocked the rooms. Only a lawyer could have understood it, but it apparently gave them the legal right to charge me for the unused rooms. So, I'm out almost $2,000 for making the mistake of trusting Doubletree to deal honestly with me. I have told everyone I know, and several event venues nearby this location to BEWARE of dealing with this shady outfit. BE WARNED! 

457 members live in Richmond

 

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Questions and Answers

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Q: Something to do "I have a scheduled 7 hour layover at the Staples Mill Rd Amtrak station in December. Can anyone suggest something to see or do..."

xymmot profile photo

A: "It's a dead area if you do not have a auto and downtown is five miles away. You are in the suburbs and the major street there is wide and long to other burbs. Sorry, 7..."

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 Doubletree Hotel Richmond Downtown

We've found that other people looking for this hotel also know it by these names:

Richmond Doubletree
Doubletree Richmond

Address: 301 West Franklin Street, Richmond, Virginia, 23220, United States