The Westin Bellevue

Great Location

by TripAdvisor Member srounis

We recently stayed at the Westin Bellevue and really enjoyed ourselves. We were on a shopping trip and this was a great location for that. Right around the corner was Macy's, JCPenny, Ambercrombie, Nordstrom, etc... it was great. The hotel was wonderful we had a a room with a King size bed and a city view. I have stayed at Westins before and I love the Heavenly beds. This is our first time staying at a Westin with a baby and was pleased with the crib and bedding provided. The only disappointment was when I asked for the Westin Kids club package they were all out and I had forgot to pack our daughters bath toys the concierge was kind enough to try and find a toy for her to play with in the bath so that was much appreciated.

Good Bellevue Hotel

by TripAdvisor Member jddssc121

This is a great hotel in the heart of Bellevue.

Location - fantastic. walking distance to the mall, theater, numerous restaurants.

Parking is a breeze. Valet or undergroung self park. You can unload either way without getting rained on.

Food - Restaurant in hotel is decent, and there are plenty other choices within one block.

Rooms - Hotel is new, so the rooms are great. Flat panel TVs. Nice up to date decor. And of course, the hevenly bed. (the #1 reason why i pick Westins). Room keeping does a good job of turning them

Staff - friendly, helpful. didn't have a problem with anyone.

Not a knock your socks off boutique hotel, but an above average Westin. Great price for the location.

Typical Westin - Good Value for the Price

by TripAdvisor Member Spamstan

I booked a last minute room for July 4. Didn't ask for anything special knowing it was last minute. Upon check-in I found out that because I'm Starwood Preferred I was given a great room with a view of the fireworks display, and they brought me up a bottle of wine as a thank you. Those extras never hurt.

Otherwise this was a typical Westin. Comfortable bed, room was big enough, service was polite. Hotel was not fully booked, even so it was really quiet even in the lobby. Huge fitness center complete with
indoor pool. For the price (less than $200) it was a good value.

Only bad thing was that it took us 2 phone calls and 45 mins to get an extra blanket. Considering how empty the property was this was surprising.

I haven't stayed in any Bellevue hotels before so I have no basis for
comparison, but if I needed to get a hotel there I'd stay at the Westin again.

Walls as thin as ICE!

by TripAdvisor Member Frookoos

My husband and I and our two year old son stayed at this hotel - in a standard king - which was the size of a regular hotel room - and it was $199/night for a Saturday night. They advertise wall to wall windows, which we did get, but it was overlooking the top of another building:-(

A definite PLUS was that you are surrounded by restaurants and shopping - so you don't have to order room service, which was a bit pricey. We ordered takeout from the cheesecake factory across the street and they had our food ready in minutes! And they have a delicious sunday breakfast menu:-)

Now back to the hotel - OUR BIG PROBLEM started around 10:30pm, when our neighbors came back from a night of who knows what. If we didn't have our son with us or wanted a good night's sleep, we normally wouldn't mind the party next door. That room had to have had at least ten people, including teenagers and small kids. The wall by our heads was SO thin, that we could hear every word, every scream, every laugh! After about a half an hour of listening to them jump up and down on the beds, we called down to the front desk - and "Josh" told me he would take care of it. The obnoxious neighbors continued, so I called down again and spoke to a lady (camille?) and she told me she would have the manager go up there to talk to them. The manager must have come up at some point as it got very quiet and we fell back asleep. About an hour later (12:30am), we hear the same neighbors slam their door open - so they didn't actually quiet down - they had just left for an hour. They were actually louder this time - as if to prove a point. I was so upset at this point, I got out of bed and went downstairs to the front desk in my pajamas. They were obviously shocked to see me in my pajamas and asked if I needed help. I told them I needed to speak to the manager right away. The manager was there (Karu) also helping a couple check in and heard that I needed to speak to him. I waited patiently for him to finish - and then he went to the back office - NEVER to return! I waited almost a half an hour in my pajamas at the front desk of this hotel. The lady working the front desk kept telling me that he'll be with me in a minute and that he knows I'm waiting, but that he was on the phone. At that point, I felt so humiliated and disrespected that I left to go back up to our room. I heard security knocking on their door a few minutes later - and it actually got quiet at that point. The next morning, I went down to the front desk to speak to the day manager, Ben. He listened to me, he couldn't explain why the night manager had ignored us, but he apologized and said that the hotel had had a rough night and reversed our hotel room charges. In the future, we will not stay at this hotel as the walls our too thin and a good night's sleep is impossible - especially when traveling with small kids.

Above and Beyond!

by TripAdvisor Member punkrawker4783

What a great experiance! I had booked this hotel for a surprise for his birthday, $229 for the night, and room service Breakfast! I had asked for a higher floor at that rate, hoping to aviod the 3rd floor, they put us on 18 of 19, also after we returned from dinner, they had sent up a small cheesecake and sparkling wine to our room! The room service has fast, we were told 30-40 min, it showed in about 20 min! We had a great view, everything was clean, we didnt hear a thing, not even outside with all the contruction going on. Also, 1 block walk to catch the Express bus to Seattle, great location, excellent service, we will be back! Thanks!

Great Location, Average Room

by TripAdvisor Member sezme

Hotel is in a great location. Within walking distance of several restaurants, shopping mall, movie theatres, grocery stores. Convenient to interstates and downtown Seattle. The hotel restaurant, Manzana, which is outside on the corner, was very good for breakfast.

The rooms are definitely designed for a single business traveler with plans to be in and out. Attempt made to be modern and upscale, but not good follow through (i.e. cheap tile and doors). Pretty bland, no personality room. We had a deluxe King, which was somewhat larger than a standard king, but had the same furnishings. There is no place for two people to sit unless one is on the bed. Instead of adding an additional chair to the larger size room, it was just empty space. For practical purposes, the only difference in the standard room and a deluxe room is the view.

The room had one of the smallest bathrooms we have ever seen. The toilet is right next to the vanity. And the room had one of the smallest closests ever seen.

There is no free pc access. The business center has pc's with a minimum charge of $10 for 10 minutes and $1/minute thereafter plus a $1.50 to print one page.

Valet told us parking was $16 but it is actually $18/day. There is self park for a few dollars less.

Housekeeping did a good job of cleaning the room and providing a couple items we asked for.

LOUD Construction Noises

by TripAdvisor Member TimF

I stayed here for three nights at the end of September and this Westin is FAR below my usual expectations for a Westin. Rooms are small and valet parking is expensive. No free Internet connection. And to top it off, virtually everyone in the hotel was awoken at 7:00 a.m. on Sunday due to some loud construction noises that literally vibrated the walls of the room. When I called the Front Desk to complain, they said that another tenant of the building was responsible and although LOTS of other guests had called to complain, there was nothing to be done. There are much better value and comfort than this hotel in the area.

Warmest hotel welcome received in several years!

by TripAdvisor Member BCTravels4fun

I felt the hotel deserved this review. I don't usually bother with these and have stayed in many hotels from Maui to the Carribean to the Westcoast but it was so refreshing to be given such a friendly greeting at reception and an upgrade immediately offered. I guess I have become used to indifference at reception but this time I actually felt my business mattered!
This hotel is ideally located for a shopping weekend at Bellevue Square and is just a couple of minutes walk across the street.
Our room was extremely spacious and airy, and of course the beds actually were "heavenly".
We felt very safe on our "girls weekend" walking out on our own in the evening and will definitely be back.
Thanks!

Bellevue - an up and coming Eastside city in WA

by aukahkay

"Bellevue"

Bellevue is a suburb of Seattle and rapidly-growing city in King County, Washington, USA, across Lake Washington 10 milies from Seattle. There has been a development boom in Bellevue during the past few years with the emergence of new high-rise residential, commercial and retail buildings. In 2005, Lincoln Square opened in the heart of downtown Bellevue and boasts of gourmet restaurants like McCormick and Schmick's, Maggiano's and Traders Vic, 5-star hotels like the Westin Bellevue, shops and cinemas.