Ramada Inn Downtown Seattle

2200 Fifth Ave, Seattle, Washington, 98121, United States
#110
Rank 110 of 185 hotels
in Seattle
Terrible (1.0 out of 5.0) 1 review
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Family Travel Music Aquarium

Worst desk service ever.

Terrible (1.0 of 5.0 stars)
by written on April 12, 2010

I don't mind simple or old facilities but the service at this hotel is beyond bad. Booked room with 2 beds and got room with one bed, no bathtub, no airconditioning, no clock, no alarm, few toilletries. Desk clerk told me to "Go back to your room. There's nothing I can do." Asked for refund: no refunds. I had prepaid with ferry line and suspect that is a detriment. Clerk told me I got there too late, admitted my room was given to someone else although I had booked the previous week and arrived as soon as I could after ferry got in. Same clerk was arguing with other clients at desk next evening. After I checked out at the desk, 3 days later I was charged an extra $100 on my credit card. Took 2 calls to find out why. Manager stated they - yep - had to change the sheets, clean the bathroom and carpet. I sure hope the last tennant paid the extra too so I didn't have to sleep in used sheets!

Unique Quality: Good enough location.

Directions: Right under the monorail train.

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