We arrived at 9:30 in the evening. Checked in and paid cash. Went to our room and were greatly disappointed. The room was dark, dreary, not too clean, the bed was curling at the corners, the floors were dark and stained. It was supposed to be non smoking but had cigarette burns on the bed. It was so dark in the room I think they thought it would cover the defects.
We immediately went back to the office and asked to have a refund and were told no refunds. Asked to see the manager and were told (a lie) that they were gone until Monday. Left the premises and called the police who came promptly and tried to arbitrate our refund. In the end the manager came out and paid us half our money back. Taught us a big lesson. Never stay in an unfamiliar hotel without seeing the room before paying.
Unique Quality: Photos show new area of hotel, but old is a disaster and people are unhelpful
Directions: main hotel area
195 E Penny Road, Wenatchee
1730 N. Wenatchee, Wenatchee
1921 N Wenatchee Ave, Wenatchee
1921 N.WENATCHEE AVE., Wenatchee