Holiday Inn La Crosse

200 Pearl Street, La Crosse, Wisconsin, 54601, United States
#13 of 19 hotels in La Crosse
Very Good (3.5 out of 5.0) 3 reviews
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Based on 145 reviews
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GRRRRR8 place to stay!!!!

Best (5.0 of 5.0 stars)
by written on December 14, 2011

From the minute I walked into the door I was greeted by a front desk guy named Tim, I was treated like a KING!!!! I spoke with him on the phone, I did not have a reservation, he walked me in and gave me an upgrade to a whirlpool suite from just a regular King suite for the same price. He had me in my rm within 5 minutes of walking through the front door!!! Unbelievable guest services!!!! I asked him about places to go for dinner and he sent me over to a place called Buzzard Billy's which was like literally 20 steps from the front door of the hotel. He told me that between 4pm and 7pm Tues, Wed, and Thurs they had appetizers and martinis 1/2 off so I couldn't go wrong, he was right.... I had the alligator fingers and about 5 martinis and let me tell you I was feeling grrrrr8 ;) I would reccomend staying here to anyone I know. I'm not for sure about the rest of the staff but Tim was awesome. He was able to answer many of my other questions about the area and had phone numbers off the top of his head. I will be staying here in the future as for I have already made reservations.... Thanks again Tim for all your help and I hope all works out for you after you graduate college.

Unique Quality: Everything looked good to me. Some renovations needed but that's up to the company to fix.

I Felt Like I Was Home!!

Best (5.0 of 5.0 stars)
by written on December 9, 2009

After driving for 3 hours in a Blizzard last night, I was tired and needed to rest. I picked the Holiday Inn in La Crosse because of a friend's recommendation. When I walked in I was greeted by Rochelle with a big smile. It was exactly what I needed after the last few hours. I was offered a very decent rate, and she gave me an upgrade for signing up for their brand's frequent stay program. My room was very spacious with a living room and a back bedroom area.

When I got up in the morning I ordered room service. It didn't take very long and the woman who brought it up was very friendly as well.

I called the front desk to ask for a late check out because I did not want to drive yet. They had no problem letting me stay a couple more hours. When I finally did check out I was thankful for the covered parking garage because it had snowed 15 inches over night!!

All in all I really felt like I was treated as family instead of the generic Hotel Guest.
Thank you Holiday Inn

Directions: Downtown

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Horrible experience!!!!!!!

Terrible (1.0 of 5.0 stars)
by written on May 12, 2009

DO NOT GO HERE! They tow your vehicle and do not consider guests of their restaurant guests of their hotel. We went to eat at the restaurant located inside their hotel. We parked in a Holiday Inn designated spot in their privately owned parking garage next door to their hotel. The sign on the designated spots says "Holiday Inn guests only". We felt we were guests since we were guests of their hotel restaurant. They had their security guard call the La Crosse police dept and ticket/tow our vehicle!!! Then the hotel manager, Tim Rortvedt, emphatically denied that they had anything to do with the towing and only AFTER I presented facts from the La Crosse PD did he finally confess they had called to have vehicles towed. Tim Rortvedt and Holiday Inn guest relations refused to reimburse us for the $107 tow bill and the $23 parking ticket. A taxi wasn't available in time to make it before the towing company closed therefore, since we were visiting from out of town, my husband and I had to walk two miles in the cold rain to get our vehicle! This Holiday Inn has a sign posted on their side entrance that states “guests of the restaurant must get a temporary parking pass” but they do not have any signs posted outside their main front door entrance which is where most of the restaurant guests enter through. The hotel manager, Tim Rortvedt, and his assistant manager are both rude and could care less about their hotel or restaurant guests and as it turns out, Holiday Inn guest relations could care less as well!

Unique Quality: Terrible hotel manager - Tim Rortvedt and horrible assitant manager as well.

Directions: Downtown La Crosse.

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Nearby Holiday Inn La Crosse

Holiday Inn La Crosse

We've found that other people looking for this hotel also know it by these names:

  • La Crosse Holiday Inn
  • Holiday Inn La Crosse Hotel La Crosse

Address: 200 Pearl Street, La Crosse, Wisconsin, 54601, United States

Amenities at Holiday Inn La Crosse

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Pets Allowed
  • Shuttle Service
  • Free High Speed Internet
  • Suites

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